United States Postal Service

USPS, Post Offices, Shipping Centers
Hours: The United States Postal Service (USPS) at 645 Rossville Ave is the only post office in the area, serving over 157 million addresses across the U.S., territories, and military bases worldwide. It handles a large portion of mail, processing about 47 percent of the world’s mail, and manages over 30,000 retail locations. The facility aims to provide secure, reliable, and affordable mail and package delivery, and it constantly seeks to improve customer experiences. The post office is small but well maintained, with neatly arranged Priority envelopes and labels. The staff are generally kind and accommodating, and service is often quick, with lines moving promptly. However, there are occasional issues with opening times, as the door sometimes opens later than scheduled, causing delays for customers needing to get to work on time. During busy times, staff may be less helpful if they are on personal calls or using social media, which can be frustrating for waiting customers. The location could benefit from outside drop boxes for mailing letters, as it currently lacks this convenient option despite being open since the founding of Woodrow Plaza. Customers appreciate the staff, noting positive interactions with employees who are knowledgeable and caring, especially one young lady who went out of her way to help and provided excellent service. Over time, some staff members have shown growth and professionalism, improving the customer experience. Despite the generally good service and fast lines, a small issue was noted with wedding invitations that did not reach some recipients, indicating occasional mail delivery problems. Overall, the USPS at this location strives to serve the community effectively but could enhance its facilities and procedures to better meet customer needs.

• 1.93 miles

  

  Gannet Warehouse Professional Services, Shipping Centers
• 2.42 miles

  

  The UPS Store Shipping And Mailing, Mailbox Centers

1. Staten Island, New York