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8:30AM - 5PM
567 Tompkins Avenue, Staten Island
Post Offices
“Hands down the best experience we’ve had getting our passport for ourselves, and children. We’ve been to 3-4 north shore offices and the others have all been a nightmare with disrespectful workers. Our appointment today was at 160 Tompkins with our new born and we were told “we don’t have enough staff today, sorry!” We took our chances and went to this office without an appointment and walked in. Rahmet said no problem and took us with a smile. Another lady helped take our baby’s picture. Everyone was friendly, competent, and did an excellent job. Other offices on the North shore should take notes from this place. Thank you for
Helping our family, and a stress free experience.”
“Small office but people there are friendly, knowledgeable and efficient. There is no parking in front of it, so most likely you'll have to walk some distance from wherever you'll park the car, and the street is filled with "No Standing" and "No Parking" signs so if you're driving - you better leave someone inside the car who can move it without you or just ask someone else to drive you to this office.”
8:30AM - 5PM
645 Rossville Ave Ste 3, Staten Island
Post Offices
“The staff is always welcoming, accommodating and kind. They take the time to be informative to customers about the different options to mail packages, are patient with difficult customers and overall have a positive vibe. This is a major departure from the staff a few years ago. I actually enjoy coming here to mail my packages! Lexie specifically is always positive and helpful, but the whole staff is great.”
“Customer service was good. I went in to return a package and the male who was there was very helpful. It does get busy just fyi, like any other post office. But no complaints”
8:30AM - 5PM
2079 Forest Ave Ste 1, Staten Island
Post Offices
“Very professional, unfortunately it's a small branch, they are working with what they have. Please understand that they're doing their best. I've had nothing but pleasant experiences besides the entitled people who think it's okay to park anywhere but the actual parking lot.”
“At least they open at 3 PM on Wednesday, which is good enough for me. Especially when you've just left another post office with long lines due to staff shortages.”
8:30AM - 5PM
1015 Castleton Avenue, Staten Island
Post Offices
“The clerk who assisted me saved me so much time and money by helping me choose the best option for what I was sending. This was my first time sending a package with USPS and she went out of her way to come out of the booth and help me which is very rare to see out of people these days. Highly recommend this location.”
8:30AM - 5PM
2562 Hylan Boulevard, Staten Island
Post Offices
“I always had a great experience at this post office location. Came to do my son’s passport and let me tell you if you have all paperwork already and a picture everything goes easy peasy. Always make an appointment, get everything ready and you will be satisfied.”
8:30AM - 6PM
160 Tompkins Avenue, Staten Island
Post Offices
“Line is out the door and a worker asked if anyone had pre-paid packages. I had an oversized pre paid package and I’m glad someone tried to resolve the easy requests to clean up the line. I would’ve wasted an extra 30 minutes easy just waiting for a 5 second scanning process. I’ve been to many other USPS stores and it’s frustrating waiting in line because the easy requests are not expedited. 5 stars for the worker taking initiative and saving me time”
8:30AM - 5:30PM
2845 Richmond Avenue Ste 15, Staten Island
Post Offices
“I had to post a package for overseas and honestly I was nervous after seeing all the negative reviews about Mary… I was praying I wouldn’t get her but turns out I did.. she was VERY kind and helpful and even thanked me for my patience”
“My local post office in Eltingville, lost my package, instead keep for pickup rescanned send somewhere and wouldn't really willing to help, just ask me to call and looking for package by myself. I was lucky, to reach Ms. Rosa at this distribution center she really take care about that case she found package and called me when was ready to pick up.I Appreciate her help, Thanks Again.”
8:30AM - 5PM
364 Port Richmond Ave, Staten Island
Post Offices
“Went in for a passport application. The woman who helped me make the appointment and the woman who helped me during the appointment were helpful and delightful. They made the process quick and seamless”
8:30AM - 5PM
550 Manor Road Ste 1, Staten Island
Post Offices
“Back on May 27th I parked my car in the USPS parking lot and when I got back to my car a Good Samaritan advised me that a car backed into my vehicle and drove off without stopping or leaving me a note of apology with their insurance info. (Found out later they caused almost $3,000 in damages). I spoke to the supervisor on duty about what happened, gave my information, and they were able to put in request to the security camera team and was able to provide me the footage of the car that fled the scene. This video plus a photo of license plate the Good Samaritan took was handed over to my insurance company who tracked down the driver and their insurance company confirmed their driver was 100% at fault. Many thanks to the USPS supervisor and the security team at Inspector Generals office for the expediency of providing the video footage. Greatly appreciate the Good Samaritan on that day!”
5:45AM - 1:30PM
3 Ferry Terminal Drive, Staten Island
Post Offices
“I wasn’t familiar with using postal services in the US, and the staff were really helpful every time. They taught me everything I needed to know.
I took off one star because, while I was waiting at home for an important package holding phone in my hand… and they never contacted me and just left a notice. I lost a day and used to go there…
Also, the business hours are different from what’s listed. I suggested an update to Google, but I’m not sure when it will be approved (see screenshot made 11/13/‘24, source - usps.com).
Hope it will help!”
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“The crew at postal connection is friendly, helpful, and resourceful. All you have to do is tell them where your package is going and they will wrap and find the shipper plus price.”