Victra is a Verizon Authorized Retailer in Staten Island offering a full range of wireless devices, accessories, and device protection. The store is described as roomy and clean. Staff are consistently noted as courteous, professional, friendly, knowledgeable, and very helpful. Customers report being greeted immediately upon entering and receiving great service. Multiple employees are highlighted for going above and beyond, ensuring new phones are set up, making transitions seamless and stress-free, and being patient, kind, and informative. The service is credited with alleviating customer anxiety and creating a positive experience, leading to high recommendations. It is noted, however, that this location does not take back Fios equipment, which must be returned to another site. The store's mission is to connect technology to life in a trustworthy way.
Staff is friendly , considerate and VERY knowledgeable. June and Leo are both outstanding.
March 2026
A young man by the name of June helped me purchase my new phone. He could not have been more professional and helpful. Made the switch to my new iPhone seem less
June 2024
The employee, Steven G, was very helpful and went above and beyond to ensure that we left the store with our new phones set up! Thank you Steven for that!
