Crest Acura is the exclusive Acura dealership in Central New York, known for its excellent customer service. The dealership has recently renovated facilities and offers a wide selection of new and Certified Pre-Owned Acura vehicles. The Service Department provides timely and organized service, often with late-model Acura loaners available by appointment. Customers praised the staff for being professional, courteous, and attentive to their needs, whether during routine maintenance like oil changes and inspections or vehicle purchases. Many reviews highlight the smooth process, quick notifications, and the added touch of car washing and shuttle services, making customers feel valued. Staff members are recognized for their clear communication, organization, and efforts to make each experience positive. Overall, Crest Acura is highly recommended for its friendly staff, quality service, and wide vehicle selection.
Service manager Jorge was very helpful and courteous, and even helped resolve a slightly past warranty issue with Acura corp
September 2024
I just had my Acura serviced. Service was in a timely fashion and they washed and cleaned my car. It’s sparkling!!!! Great service
September 2024
Bobby was excellent in providing details of service upfront, and was quick to notify when service was completed faster than anticipated, and overall cost was less. The Service Department was well organized and everything went very smoothly. Thank you!
