Hertz Car Rental - Syracuse - Burnet Avenue
Car Rental
Hours:
1216 Burnet Avenue, Syracuse NY 13203
Hours
About Hertz Car Rental - Syracuse - Burnet Avenue
Hertz Car Rental - Syracuse - Burnet Avenue offers a wide selection of vehicles including luxury and sports cars, SUVs, EVs, vans, and trucks. The staff at this location is frequently praised for being professional, treating customers with dignity and respect, and going above and beyond. The team is described as knowledgeable, quick, and helpful, with specific mention of their effort to resolve issues with insurance and loaner cars. They are also noted for making customers comfortable even when a specific car is not available, sometimes providing last-minute solutions and discounts. While some customers have experienced issues with reserved cars not being available upon arrival, the staff often rushes to find a solution. The location is used for general rentals and the Uber program. Many customers state they will definitely return due to the excellent service.
Most Recent Reviews
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September 2026
I went to rent a car this morning after reserving it for a week. The man in drag said he did not have the car I reserved and was more concerned about the overflowing toilet. The cars look like a junk yard. Luckily Hertz gave me a refund after arguing with customer service for a car that did not exist.
Only use Enterprise!
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September 2026
Car was small, dirty, and smelled like pet urine. Wasn’t even the size that insurance booked me for. Unprofessional with nasty attitudes. Remind you a customer from hertz hit MY BMW and hertz insurance were the ones paying for the rental. Took 3 weeks just to hear anything back. This place is trash and needs to be...
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June 2026
I highly recommend Hertz rental for your car rental needs. Very affordable and easy process with high quality service and cars.
More Comments(185)
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