Koerner Ford of Syracuse has built a strong reputation as a trusted automotive dealer serving Syracuse and nearby areas since 1959. With over six decades of experience, the dealership offers a wide selection of new Ford vehicles and used cars, aiming to meet all customer needs. Customers consistently praise the friendly and helpful staff, with particular appreciation for service team members who are responsive, efficient, and attentive. Many reviews highlight the quick and thorough service, often completed in under 30 minutes, especially for routine oil changes and recalls, thanks to dedicated personnel like the service manager. The dealership also rewards loyal customers through service points, making maintenance more affordable. Customers value the genuine care and excellent customer service they receive, feeling well taken care of whether purchasing, leasing, or servicing their vehicles. The staff's professionalism and friendliness foster a positive experience, turning what used to be disliked errands into enjoyable visits. Customers also appreciate the dealership's integrity, especially in comparison to other brands, highlighting Ford’s strong corporate standing and independence. Overall, Koerner Ford of Syracuse is recognized for its longstanding commitment to customer satisfaction, quality service, and a welcoming atmosphere, making it a preferred choice for automotive needs in the Syracuse area.
Best car buying experience I have ever had. Salesman Ted was awesome, finance manager Melissa was great. Could not be happier.
September 2024
Got me in quick and got all the work done even quicker than anticipated. Great customer service, super friendly staff (specifically Jeff). Thanks again guys
September 2024
Very friendly. Love going in for vehicle service, Jack is very helpful and I get to see my salesman,Josh and we catch up.
