Lululemon is a popular store known for its high-quality athletic wear and excellent customer service. Customers appreciate the friendly and welcoming staff, who make shopping enjoyable and feel like being at home. The store is praised for its attentive management team that notices details and goes above expectations to ensure customer satisfaction. Many reviews mention that, despite some initial bad experiences with rude employees, the store has made significant improvements, especially with staff like Emily, who personally apologized, offered compensation, and made customers feel special. The staff, including Kyra, Grace, Christy, and Jordanna, are often highlighted for their kindness, helpfulness, and ability to make shopping a positive experience. Jordanna, in particular, received praise for her fashion advice, humor, and making a customer’s birthday memorable. Customers also highlight the store’s frequent sales and a wide range of amazing items. Overall, Lululemon is seen as a place with great products and a team that truly cares about customer happiness, making it a recommended shopping destination for those seeking quality athletic wear and outstanding service.
This store has some of the best customer service I have seen. Mistakes can happen anywhere but not everywhere can resolve them as well as this store did. Christy went above and beyond to make sure my issue was resolved quickly and adequately. I am very impressed and will be stopping in more often.
April 2024
Went to this location on my birthday and was helped by Jordanna who was so lovely. She gave great fashion advice, was funny, kind, and made my birthday special!!! Give this girl a raise!!! Thanks Jordanna!!
February 2024
Although it’s expensive I LOVE their clothing! Very good quality!
