Mattress Stores in Syracuse, NY

“The saleswoman was very professional, knowledgeable and patient with us. Thank you Tasmyn, you were fantastic and a very good person and helped us see the advantage of the Sleep Number bed.”

“Excellent selection and customer service. Quality furniture that lasts. We are repeat customers due to all of these factors and highly recommend to anyone looking for furniture.”

“On Sunday we attempted to assemble our new bed frame from A Bright Furniture. After several attempts we decided to make a phone call to the store even though they were closed. To our surprised Dawn Marie picked up (from her home) and gave us detailed instructions about assembly through FaceTime. She was very patient and very kind. She walked us through each step. She is an exemplary employee who really cares about the customers. Thank you Dawn Marie! You are the best!!”

“From the first visit to the Erie Blvd Store to the delivery of the mattress, everyone was efficient, professional, knowledgeable. It was a great experience from start to finish. Kudo's t the entire team!”

“Had an amazing experience at Mattress Express Syracuse, Emma was incredibly knowledgeable and friendly. She took great care in finding us the perfect mattress.. We couldn't be happier about our mattress purchase.”

“We worked with Abraham and Austin at your Dewitt N.Y. store. They were both great. Super knowledgeable, professional and helpful. The whole experience was easy, and we found a sectional at a price that was acceptable, that I think we will love. Thank you!”

“Very helpful. Did there best to make things right when the unexpected happened. They could have said sorry about what happened during delivery, but they said let’s see what we can find out and fix it. We stayed positive and so did they. We have recommended others who were happy with their experience. Thank you Metro mattress in Olean NY for a wonderful night sleep.All the sales people were nice and do their best to help with picking out the best products and financing that fits best for you.”

“We recently had our furniture delivered from Smith Contemporary Furniture and couldn’t be happier with the experience. We love our new furniture!
One thing that really stood out was how helpful they were in finding chairs that fit both me and my husband comfortably — especially since he is quite tall. They took the time to help us with design decisions, including colors and materials that would work well with the style of our home.
Communication throughout the process was excellent, from ordering to delivery, and we always felt informed and taken care of. The store has a wonderful selection of modern furniture, and the staff made the entire experience enjoyable and stress-free.
Highly recommend!”

“Thank you Latasha and everyone working today! Bought a mattress and cooling sheets and let me tell you these sheets work AMAZING! I actually feel cold for a change under the covers and I’m extremely impressed with the difference in performance versus my old sheets. Highly recommend this Ashley for all your needs! Will update this review once my mattress gets delivered! Thank you again Latasha!

Update: I received the mattress two days ago and I absolutely LOVE IT!! I had a tempurpedic and I would sweat in my sleep all the time, plus it was way too firm for my back and body. The new mattress I haven’t overheated nor had any body aches in the last two nights. Plus it’s so comfortable to just watch tv in! I’m so satisfied with both my purchases!!”

“My son recently moved to the Syracuse area for employment. We are from downstate New York. He thought that he could sleep on an aero bed untiw furniure was delivered, but it turns out it was impossible. S is so important especially when you're at a new job that's physically demanding. As his mom I wanted nothing more than to have him sleep well so I went online to see who had same day or next day delivery. Syracuse mattress came up. I spoke to the owner Dan about the situation, that he needed something ASAP. My son went in midday picked out a mattress and it was delivered before close of business that day. There was a little glitch and something was wrong with the frame. The wonderful delivery person went back to the store and came back even though his day was over just accommodate my son. Needless to say as a mom, I'm so grateful I know that it made a huge difference, he feels much better. I was up this past week and I tested out the mattress. I just replaced the mattress in his old room by something online had I known I would have purchased the same mattress and put in my car to bring home.
Thank you to Dan and to the driver for accommodating him it made a huge difference I'm so happy to support small businesses. Family businesses are more important than ever in this crazy world . On top of everything else , it was a great deal for the quality of mattress he got! I can't recommend this business enough!”

“This store is great. I found a mattress I love at a reasonable price. Jake the manager was great. Knowledgeable and not pushy at all. He listened to my wife and I’s needs and found us the bed we wanted at our price range we were looking for! Go see Jake at western lights! You won’t be disappointed.”

“Long post alert but so worth the read!!!
Today, I was asked to go furniture shopping with my sister. She said that she had visited a store (Dunk & Bright) 2 weeks ago and wanted to go back to make the purchase for a few items that she had seen previously. She intended to do financing since they have the option to do 12 or 16 months interest free.
When we first arrived at the store we were met at the door with a smile by a well dressed store associate by the name of Tailor. I complimented her attire and we laughed a bit, she was very personable, cute, and down to earth! She took us to the set that my sister said she was interested in and then left us to look around and decide. When we were ready she took us over to do the application for financing all while offering coffee, water, and tea. They discussed delivery options and she said that there would be a fee if they brought it into the home so I told my sister of another place that I bought furniture from recently that does free delivery. Tailor went to get the owner JOE BRIGHT who happened to be in store today. He worked out the delivery for her and she was satisfied so they went ahead with the application. For some odd reason the application declined. My sister's credit score is almost 700, she has no debt, no collections, and doesn't owe anything on her credit card but nonetheless it declined. They had a second financing option that also declined. So then the owner offered layaway but my sister wasn't interested in it. The owner, Joe, sat there for a second and said you know what? I'll do in house financing for you. He asked her how much would she be able to put down and then he would stretch out her payment for the next 12 months interest free. The reason why this is so important is because this is not usually an option.
We are believers and followers of Jesus Christ. I truly believe that His favor chased my sister down today. God will meet you anywhere and today He chose to meet us at a furniture store that sits in South Town plaza that once buzzed with business but is now very desolate. He reminded my sister that if you just have faith as small as a mustard seed, it doesn't matter what it looks like, it doesn't matter what it feels like in that moment He can and will show up for you.
This is the type of business that I wouldn't mind spending my money in. The owner himself is humble enough to come out, roll up his sleeves, and serve his customers!!!!!
The experience today was a 10/10
If you plan to buy furniture and are on the fence because you've never heard of this place.... TRUST ME... GO THERE!!!!!
I pray that the Lord will continue to bless Joe and his family, Jackie, and Tailor, that the business would begin to grow and continue to prosper.”