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“Great service from Connor! Had iPhone replaced, brought in new one for setup. There is a $35(?) charge for this but worth every penny not to have to navigate the confusing setup website. My phone was setup within 45 minutes with everything flawlessly transferred over my old phone. I originally bought the family's phones from this store. That experience was excellent as well. Highly recommend this location.”
“My experience with Elizabeth and Ralph was excellent. I was able to prepay my account quickly and also switch my wife from Tracfone to AT&T very quickly. I got a great deal on a new phone for my wife and Ralph took care of the phone number and data transfer from her old phone to the new one. I am extremely pleased with how quickly and competently it was all done.
I highly recommend AT&T and the Erie Blvd. store. They are awesome employees.”
“I purchased my IPhone 15 and came here for a case, Afzal great guy, gave me a great deal on a case ,camera protector, and screen protector and offer a life time warranty if anything brakes. Great deals great prices. Highly recommend”
“Yesterday morning i went there to have my cellphone reopened after applying a password by mistake, the guy name was jesse or john he warned me he had to do a factory reset and i might lose all contacts and apps, but he opened it with factory reset, and all apps contacts and everything came back. nice pleasant guy very professional.”
“Please I have been going to this store all times but the new employee over there,she is disrespectful and less experienced with cricket services I have been turned down with my family not once not twice I had to complain about this get a competitive employee thanks”
“I've had the best customer service experience in my life! This young lady by the name of Quein-taya should be the face of excellent customer service. This young lady went above and beyond to make sure we left the cricket store not only feeling great but appreciated as a customer. Employees like her are the reason customers remain loyal to Cricket. I truly can't put into words how great and professional she was and at the same time making cricket feel like a welcoming family. She deserves the best as an employee from Cricket. I truly hope she gets acknowledge from Cricket for the exceptionally great job she does daily.”
“Caitlin McCane helped me get protected with a device that stopped a hacker from terrorizing my life as it was happening before hand. She also saved me money while doing it, she has no idea what she actually did for me. Thanks Caitlin for helping people”
“Chat Wireless has really friendly and patient staff that are very knowledgeable. They will help you find the best carrier, phone and plan that works for you.The phone selection is pretty big, and they have many carriers to choose from. They have phones for every budget as well.They have a big selection of accessories from cases to chargers.I will also add that Chat Wireless is a pick up location for WISH items. It's awesome to be able to pick up locally and not pay the huge shipping fees!”
10AM - 7PM
100 Valley Dr, Syracuse
Mobile Phone Accessories
“Mo was very helpful and courteous in my search to find the correct case for my phone. We weren't able to, but he installed a screen protector for me and told me where I could find what I needed. Good folks I would recommend them to anyone.”
“Evan was polite over the phone and got right to work when I arrived in the store. I was able to leave my phone at the store and shopped. When I arrived back he had the phone done and explained to me how to use the new phone. Evan went above and beyond to make sure I left a satisfied customer. He even held the door open for me! Highly recommend! ?”
“Spoke with Bill today. I went to the tall ave store. Bill helped me getting a new phone, did not pressure me trying to go with the highest price. Gave me the best phone in my price range. Bill made sure my new phone was in working order, transfered everything from my old to my new and answered all my questions. I drove from the Solvay area to this one because the one in Western lights store were total jerks. The music was so loud that you couldn't even hear yourself talk. If I ever need anything else I will definitely be seeing Bill at the Tall Ave store. If I was able to give him a 10 star rating I would of. Thank you for hiring a wonderful employee. Mary”
“So I'm sitting here at boost Mobile and I am writing a review based upon customer service that I had got given to me from an employee and their manager which was very very well satisfied at the end of the day it was great amazing customer service awesome.Butternut st Syracuse NY”
“The comment about the manager at this location doing coke is actually severely incorrect. I personally know the manager here, as he is my best friend, and he does not do coke. Only smokes weed.”
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“I went in a few weeks ago to get an iPhone 12 and I am grateful for the cleanliness of the store and the southern hospitality shown.The music was great and entertaining they even had my music going. And a big shout out to Paula a great person all around did an amazing job in assisting me with my switch from simple mobile. Great work keep it up!!!!”