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9AM - 1:30PM 2:30 - 5PM
1900 Brewerton Rd, Syracuse
Post Offices
“There are a lot of post offices to choose from in Syracuse and this one is my favorite. Staff are friendly, small waiting area that is quick even when crowded the wait isnt unbearable.”
“I visit this post office often for both my personal and business mail. The staff are always respectful, professional, and efficient. It’s a place where you can actually experience a bit of Joy while running your errands. Always a pleasure to stop by!”
“I have nothing really negative to say. The people working there were quick, accurate and very pleasant. More pleasant than most clerks around the holidays. That building is starting to really show its age, though. Overall, a decent visit!”
“5 Stars – Exceptional Service by Christy at Division Street Location
I had the pleasure of being helped by Christy at the Division Street Post Office in Syracuse, NY, and I can’t say enough about her exceptional customer service. From the moment I walked up to the counter, she was warm, professional, and incredibly helpful—even though it was the final half hour closing on a busy Saturday before Mother’s Day.
I had multiple items to mail—some personal, some for work—and wasn’t sure about the best packaging or labeling options. Christy patiently walked me through each step, offered solutions with zero judgment, and made sure everything was done properly. She even replaced a label I’d messed up and explained exactly where to place everything on a box I wasn’t familiar with.
What stood out most was how seamlessly she balanced USPS policy with genuine kindness. She didn’t rush me, made sure I received both an email and printed receipt as requested, and kept everything efficient. It was clear she takes pride in doing her job the right way, and it made a huge difference.
Christy is a true asset to the USPS—thoughtful, knowledgeable, and everything you’d hope for in a representative of public service. I hope she receives the recognition she deserves. Christy is the reason for my Five-Star.”
8:30AM - 5:30PM
226 Teall Ave, Syracuse
Post Offices
“Friendly and professional staff that has consistently been helpful. The only reason they get a 4 is because their location is difficult to get to due to traffic patterns.”
“The employees here are saints. Whenever I’ve gone to this location, there is at least one customer screaming about something they had absolutely no control over (as if stamp prices nationwide are set by the employees in Syracuse). Still, the workers here are professional and patient with them.”
“I'm glad this post office was here because I needed to drop off some postcards. The only drawback was that they open too late in the morning. Some of us have to get to work in the morning so their hours are not too convenient for everyone.”
8:30AM - 5PM
4912 W Seneca Turnpike, Syracuse
Post Offices
“I love my postal service. I don’t know his name or hers. I just know how grateful I am that they knock on my door to let me know my package is here. Great job.”
“I do not understand all the negativity on this particular post office I live down the street I happen to go there several times a month been going there for years always professional and helpful it's not a pizza shop where they are going to chit chat with you it's a federal building.”
“I have to give the biggest shoutout to Eric and Steven at USPS, they are the best. I was working on a nationwide marketing mail-out project and went to this post office four days in a row. There was so much tracking and organization involved, and I honestly wasn’t very familiar with the USPS process at the time.
Eric helped me every single day, walking me through everything step by step, and Steven jumped in whenever Eric was with other customers. They worked seamlessly together, keeping things moving so efficiently that there was never even a line. I never once felt overwhelmed because they made everything clear, manageable, and stress-free.
It’s rare to see that level of patience, professionalism, and consistency, especially with such a complicated project. Eric and Steven turned what could have been (and was) an overwhelming task into a smooth and honestly positive experience.
Huge thank you to them both. They deserve to be recognized for going above and beyond, and I hope this review makes sure they get the credit they deserve.”
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“I had to mail something via certified mail and dropped in with my son yesterday afternoon. We ended up being helped quickly while having a very delightful conversation with two of the most polite, kind and helpful post office workers I have ever encountered! One even had some decor at her station that was just so whimsical and unexpected :) We wish them both all the very best.”