Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics offers a generally positive experience for patients seeking lab services. Many reviews highlight the fast intake process and professional service provided by the staff. Customers appreciate the efficiency of making appointments and the convenience of self-check-in, which helps reduce wait times. However, there are some concerns regarding customer service at the reception desk. A specific incident involved a receptionist who was perceived as unhelpful and distracted, leading to frustration during the check-in process. Despite this, the technicians, including one named Nancy, received praise for their attentiveness and care, especially when handling blood draws. Reviewers noted that the staff often go the extra mile to ensure patient comfort, such as using hot packs to assist with difficult veins. Overall, while the service from technicians is highly rated, some improvements in customer service at the reception area could enhance the overall experience. Many patients recommend Quest Diagnostics for its efficiency and quality care, making it a reliable choice for lab services.

• 1.89 miles

  

  Laboratory Alliance of Central NY LLC Medical Labs, Laboratory Testing
• 2.07 miles

  

  Laboratory Alliance of CNY Medical Labs, Laboratory Testing
• 2.35 miles

  

  Crouse Medical Practice-Syracuse-Downtown Medical Clinics, Internal Medicine

1. Syracuse, New York