Boost Mobile, located at 20 4th St, Troy, NY, offers the latest 5G devices and prepaid phone plans powered by the Boost Wireless Network. Customers can find great deals on phones from popular brands like Apple, Samsung, and Motorola. The store has received positive feedback for its professional and knowledgeable sales staff, who provide helpful assistance, especially with tasks like transferring phone numbers. However, some visitors have faced challenges, such as unexpected store closures for maintenance, which can disrupt plans for customers traveling long distances. One customer, for example, drove an hour from Vermont to replace a senior family member's 3G phone but found the store closed for several hours. Despite this, the friendly staff member who answered the door offered helpful suggestions for alternative locations and times to return. Additionally, some customers have expressed frustration with the Boost website, noting that it can be difficult to navigate and doesn't provide clear information on in-store availability and pricing, making it hard to prepare for visits. Overall, Boost Mobile provides a variety of services but may benefit from improving online access to information for a smoother customer experience.
The sales clerk was professional and knowledgeable with the cell phones. He was very helpful as I had a hard time getting the information needed to transfer the number over to Boost mobile
July 2023
My Friend purchased a Free New Phone n is very Happy ?
April 2023
I had a problem with my phone and Casey helped me fix it. Thank you boost mobile.
