Trustco Bank has been providing high-quality, low-cost banking services since 1902, with 144 branch locations across several states, including 53 in Florida. The bank values personal service, welcoming customers by name and offering a variety of deposit and loan products. Customers appreciate the knowledgeable and courteous staff, particularly highlighting the excellent service provided by Alexander and Mr. Murtaza. Reviews mention their prompt responses, professionalism, and ability to resolve concerns effectively. Many customers express gratitude for the support received during processes like mortgage applications, noting the staff's communication skills and helpfulness. Trustco Bank also offers convenient online and mobile banking options for those unable to visit a branch. With a 5-star rating from BauerFinancial, Trustco Bank continues to prioritize customer satisfaction and quality service.
I recently opened a loan account with Trustco Bank, and my overall experience was mixed. On the positive side, the application process was fairly straightforward, and the staff were courteous and willing to answer questions when approached
March 2026
Wonderful service from Assistant branch Manager Angelo. Found all the answers I needed and had a very positive attitude. 5 star service for sure!
March 2026
they were very kind when I came in to do a simple withdrawal.
