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January 2023 by Richard Snow
$23 dollars COVID test
thanx
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September 2022 by Colleen Bartels
The pharmacist and techs are doing an amazing job considering everything they are currently going through. Walgreens corporate needs to step up and help them to serve the community better. They are overworked, underpaid and having to deal with angry customers over reduced service hours. Meanwhile patients are not getting their sometimes life-saving medications. It is a public health risk.
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September 2022 by Google user
The pharmacist and techs are doing an amazing job considering everything they are currently going through. Walgreens corporate needs to step up and help them to serve the community better. They are overworked, underpaid and having to deal with angry customers over reduced service hours. Meanwhile patients are not getting their sometimes life-saving medications. It is a public health risk.
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June 2022 by Dawn Bauer
Friendly staff. Always in and out. I typically fund exactly what I'm looking for. I'm surprised to see low reviews. This is my go-to store 2-3 times a week for YEARS.
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January 2022 by Jules K
I’ve had prescriptions sent to several pharmacies over the years, and this is by far the worst one. Don’t expect to be in and out with your prescription in under half an hour. It’s gotten to the point where I have to plan my entire day around going to the pharmacy. The pharmacists always seem incompetent as well, like they don’t know how to work the computer system. I think they need to hire more people, because it is incredibly frustrating.
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January 2022 by Cary Vachon
Waited over an hour for vaccine. Pharmacy not remotely busy. Why have an appointment?
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November 2021 by Omar El-Shafee
Have more respect to their customers.
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August 2021 by Jared Archambeault
Was left a message that my prescription was ready. I picked up this same prescription last month at this location. I arrive in the drive up and was told that there was nothing in the system for me to pick up but it would be ready in 30 minutes. I waited 45 minutes and returned to the drive thru only to be told that I would need to wait another 30 minutes until my prescription was ready. Very disappointed in Walgreens. Why leave me a message stating that pick up was ready if nothing was in the system. Very big waste of my time and I still don’t have the medicine I need.
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July 2021 by Anne Manley-Zugalla
Worst pharmacy anywhere. They call to say you have a script ready for pick .... Go to pick it up and are told it'll be 15minutes it's not ready!???? Make an appointment for vaccination tell you to be there 15 minutes early....wait 45 minutes only to to have someone walk in off the street get call first! Such a horrible place. Completely disorganized.
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July 2020 by Csrp A.
Recent user rating: Social Distancing Rating: 9.0/10.0 Communications Rating: 6.0/10.0 Personal Protective Equipment Rating: 7.0/10.0 COVID Safety Rating: 7.3/10.0 For full review and additional comments, go to
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August 2017 by A. T.
I've used Walgreen's since I lived in the Midwest & first encountered the pharmacy, and continued when I moved back to NY. Comparing the Troy Walgreens to 5 others that I've used over the past 30 years (in-state & out-of-state) reminds me that a well-trained, concerned staff makes all the difference in customer satisfaction and loyalty. For example, one of the pharmacists in Troy went out of his way to make sure that they could access a timely, adequate supply of one of my medications that seemed to have distribution problems at one point. One of the pharmacists often waves when she sees me at the drive-through or counter, and has been helpful when I have questions about meds. They contact me if they think that I'm running out of meds that I have on refill status, or if they're concerned about an allergy risk. The store is clean, organized, and the employees are generally courteous and helpful, to the point of asking if I need help locating a product sometimes. This is not the closest pharmacy or shortest trip for me, but knowing that they have my back on medications is worth the extra effort.