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“Will and Keisha are the best Postal workers in the Post Office system. I have dealt with many post offices between Brooklyn and the Bronx and they both are the nicest and most professional of all the employees I've dealt with. The Post office should have them give classes on courtesy and professionalism. Thank you for your great service.”
“Went here to mail off two packages. The lady behind the counter was very nice and helpful in helping me decide on which envelope to mail my items in. Along with explaining to me the different shipping rates. Also the trip was quick, there was no line.”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
“I have a PO Box at this location, and was expecting a package. However, the tracking info was giving me a different PO location.
I went to the window and had the pleasure of speaking to Mr. Javier Velazquez. Mr. Velazquez listened and explain to me in detail the process, why I was receiving a different PO location. He checked my info and retrieved my package. I left the PO with my package (I thought it lost).
Mr. Velazquez wasn't nasty and didn't have an attitude. He was very helpful and informative.
Thank you for good customer service Mr. Javier Velazquez.”
“Vanessa was the ONLY postal worker in the facility working in front. She handled all customers (passport and regular customers). She did a phenomenal job, kept her composure, was kind and super helpful! 10/10 would recommend!!!”
“All these people complaining maybe the ones who don’t pay their bills. Never had problem here. Yes they can get busy and things maybe slightly delayed but not terribly. Yes everyone double parks at every business on Gramatan Avenue not in owners control. If you are using this as a business address then pay your business bills. Once again folks not supporting black business.”
“I'm fascinated by the amount of negative reviews. This is a post office that is consistently OPEN extended hours because all other nearby branches close earlier. They work hard and efficiently and there's always 2 people working (well at least every time I go).
For your stamp and packaged needs, they're great!”
“Anyone who hates the post offices in White Plains, please come to this one! I did something wrong when I changed my address online and the staff here helped me to solve it! Thanks a lot!”
“Stopped by earlier in the week to send out some items I had to return. I showed up with no box and completely unprepared. The worker there was beyond kind, patient and helpful. She did not rush me, helped me find a box that would fit my items and helped me get it sealed up. First ever positive experience at a USPS location.”
“The post men in the front is so gentle, He was able to help me with one lost package and solve my issue. Appreciate the service, he’s Latino and every time I went there he provide an excellent customer service.”
“AYE !PUBLIC SERVICE ANNOUNCEMENT
Stop being cheap on the holidays Scarsdale people . Post office workers work soo hard to get yall packages in rain sleet and snow falling tripping just to rush to have lunch that’s really not long enough.
And the summers try to offer more water so they don’t die on your steps or pass out . It’s burning up outside and you think you have Johnny bravo carrying your stuff or Arnold swordsanegga or however his friggin name is spelled .
Oh & Have more compassion
Especially because my heart might be yall post man . He works soo hard to try to service the community. His name is Chris Lewis . So give him extra kindness for me please.
Love u always
Hope all is well with u
?”
“Easily the best post office I’ve ever used. They have a parking lot (!!) and I’ve gotten to know both postmasters and most of the clerks over the past decade. The staff is professional and efficient and even though at busy times it backs up easily (credit a lot of privileged suburbanites who use the USPS all of once a year and equally unprepared college kids from the two local schools), I have always trusted this post office and the excellent service and support they’ve long given me and my business.”
“Living in this community for 30 years and uses this post office, my experience with their customer service is always excellent, expremely professional, warm and friendly. We need more staff like them.”
“This is my new favorite post office. Every time I go in I am treated with courtesy and outstanding customer service. I am especially grateful to Barbara who consistently goes above and beyond. Really fantastic post office with an old-time feel to it. A+++”
“Daniel and Albany were super patient and helpful for my moms first time PP application. Very rare to find such customer services these days. Definitely will come back for my any shipping work.”
“I never had a problem with this location. When I visit I am in and out. Georgia always says hello and she is courteous. She helps me with any questions or concerns I have. ?”
“Eddie helped me with my children’s passports and he made the entire process so easy. He answered questions about the paperwork and was knowledgeable about a unique situation we were dealing with. He was meticulous but everything was done quickly and perfectly. My daughter is 2 1/2 and my son is 7 months, they were both having a bad day because a lot had gone wrong, but Eddie made it brighter. He was extremely kind and patient with my both of them. In my opinion, Eddie is worth more than 5 stars.”
“I had to get a new passport and I arrived late and unprepared. The employee at the passport window, Henry Sanchez, was polite, professional, and patient. I had a pleasant experience.”
“I work nearby and needed to mail something important today, a weekday around 10:30 a.m. There were a couple customers in there, but no line. The lady at the counter (didn't catch her name unfortunately) was extremely knowledgeable and efficient. No small talk, just business. Exactly how I like it. I was out within 3 or 4 minutes.”
“Nice and quiet place to get your passport renewal needs , great team here, one will take pictures and other will come do your application so you don't have to wait !”
“This is the best post office because of Justin. A couple of the other reps are nice, But Justin goes out of his way to be pleasant, efficient, friendly and best of all, knows his customers by name. I love it. I love how he greets his customers. It makes all the difference.”
“Any reviews below 4 are definitely unfair. This is the best USPS I’ve ever visited- so helpful, friendly and they keep things going smoothly by facilitating your delivery/ shipping.”
“I had a great experience with Yolanda! I went in to take a picture and sign my application for passport services, and she was the sweetest and most kind person. Her customer service was excellent—she made the whole process smooth and pleasant. Thank you, Yolanda!””
“Always courteous, always fully staffed and that staff is helpful, knowledgeable and thorough when explaining the mailing service options.
We ship a broad variety of packages and they get the job done well every time.
I always wonder how come deliveries are quicker when shipped from this USPS or the one in Rye, than when shipped from other area sites? The difference is noticeable and why we travel a bit out of our way for our mailing needs.”
“Looks like all of the 1-star reviews are regarding passports. Weekday afternoon the Asian gentleman George was perfectly delightful and pleasant with handling my prepaid mail. So all is well with normal postal business. I suppose go elsewhere for passport making.”
“It's a small office and like everywhere the customers tend to forget necessary things that make the wait time get gummed up.The staff are friendly and helpful, and they do a good job of keeping things moving.”
8:30AM - 5:30PM
48 S Broadway, Nyack
Post Offices
“Today, the post office and the workers are just great. Years ago, there were issues. But now the people behind the counter are both helpful and friendly. It is always nice to go to the Post Office now.”
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“I went in today with my 17 year old daughter to get her a passport- we were helped by Carmesha B. She was very polite and helpful. I was dreading the whole experience but she made everything go smoothly.”