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“Zach was very helpful during the whole process this being my first time, and very informative, answered all my questions and concerns with kindness, excellent customer service.”
“Alex and Michelle were very helpful on my first time experience with renting storage walking me through it let me see multiple spaces i appreciate it all real do recommend?”
“Marisol was a wonderful help today! ? She is incredibly kind, knowledgeable, and has such a warm, positive energy. She went above and beyond to assist me and I truly appreciate all of her help. I also love this place my dad has stored his belongings here before, and we’ve always had a great experience. The staff are consistently friendly, professional, and welcoming. Highly recommend!”
“Come store your items here at Extra Space Storage. You will not have any worries. This facility is clean and the staff is very friendly especially Jack she was very polite ad so helpful. Thanks for all your help.”
“Great customer service. Brandon went above and beyond to make sure I found the perfect unit. He was patient and walked me through all the options. Highly recommend.”
“Great experience. Very knowledgeable staff. Dolan at the front desk was very helpful and professional. He helped us navigate the facility with ease while we checked over 20 storage lockers. He was extremely helpful, made the experience stress-free and was a very polite and well mannered individual. Highly recommend.”
“I had a very positive experience with Safeguard Self Storage.
The facility was clean, secure, and well-maintained throughout the time I rented there. What really stood out, however, was the customer service. Warren at the Weyman location was consistently professional, helpful, and friendly. Whenever I had questions or needed assistance, he went above and beyond to make the process easy and stress-free.
My only suggestion for improvement would be to consider creating a loyalty program or incentives for long-term customers. It would be a great way to recognize customers who remain with the company for multiple years.
Overall, I would recommend Self Storage to anyone looking for a reliable storage solution. Thank you to Warren and the team for providing excellent service over the years.”
9:30AM - 6PM
359 Wales Ave, Bronx
Self Storage
“This was my first time checking this place out and I can say that my experience was great . Asia was very genuinely helpful and made choosing a unit easy. Definitely would recommend visiting this place for your storage needs, with the welcoming experience and understanding . Thank you Asia keep it up !!”
“I just rented a unit and it couldn’t have been easier. Anthony made it as easy as possible. I’ve rented several various storage units in different states, mostly public storage in the past and this was the easiest and most convenient experience. Anthony was very accommodating. He’s the best!”
“I was inquiring about some unit information and the manager Alex was super knowledgeable and helpful. His professionalism and patience really put me at ease during these trying times and he made me feel super welcome. The location was super clean and the staff were super helpful. I wish I could give 10 stars across the board, I definitely recommend this place for your storage needs !”
“We stopped by today to view storage spaces and Harry was extremely accommodating and helpful. We ended up leaving Extra Space Storage renting out a space! Highly recommended”
“Experience here is pleasant, Jorge is extremely helpful and thoughtful, and considerate, takes his job serious, the other staff member seems pleasant as well. Faculty is clean, no issues so far.”
9:30AM - 6PM
3330 Broadway, New York
Self Storage
“Jude is working so hard he doesn’t have much time to ask others to give him reviews, but we are here to articulate his efforts and to thank him for his fresh attitude and personal care while helping us move!”
“Kevin was amazing, thoughtful and very knowledgeable. My family has been coming here and he helps them everytime. It was my first time meeting him and he lived up to the hype. Thank you Kevin”
“Excellent experience! The units are clean, secure, and very well maintained. Andrea was friendly, helpful, and made the entire process quick and easy. Access to the storage was convenient. Definitely recommend this location.”
“It was my first time at this storage unit and my experience was extremely easy and efficient! Joshua was the person that helped me with my move in and he made it really easy and comfortable for me to understand my way around the unit! 10/10”
“Easy process to move-in and out. Would highly recommended this location if you’re looking for a storage unit in uptown Manhattan. The employees there are also nice and helpful with any concerns you may have. Thanks again.”
“Excellent service all-around. Very helpful service initially and for transferring units if needed. Bonnie is the best! Very clean, maintained, well-lit, secure and good temperature control.”
“Worked on-site with Daniel and John—professional, easy to work with, and actually made the day go by fast. Good vibes, no headaches. Can’t ask for much more!”
“Anthony helped me get a unit but not at his site over in the Austin location due to him being sold out I could see him having great service I could see how the rapport is with everyone great experience overall”
“Mount Vernon extra storage located in 30 N West St, Mt Vernon, NY 10550, Best costumer service I've ever received. The professional atmosphere was very well displayed. I was extremely fond of the management team, their way of communication and their way of being able to find a solution to our problem. Ms. Emilyana J. was extremely helpful. She made sure we were taken care off and happy with our service. Her charismatic charm and knowledge of her job got us an amazing deal. ten out of ten service”
“Exceptional Customer Service!! Aiesha (hopefully didn’t butcher her name) made the entire experience easy and surprisingly quick. She answered every question I had for her and showed me to my unit. The service there is top tier!!! Definitely highly recommend!!”
9:30AM - 6PM
160 Wildey St, Tarrytown
Self Storage
“This storage center is simply the best. Always amazing staff and customer is above and beyond. Jonathan and Crystal are magnificent and there is none like them or facility.”
“It's a self storage spot. It's not 24/7 but decent amount of time to get in there early and get out before a certain time. Facilities are relatively clean.”
“I had a great experience when I visited the CubeSmart store today. The sales lady, Natasha was warm, friendly, polite, patient, informative and very helpful. She was also knowledgeable in answering the questions I had about the storage rental as well as the facility. I am pleased with the service provided to me today.”
9:30AM - 6PM
3240 Bronx Blvd, Bronx
Self Storage
“With so many storage places to choose from, meeting Kenneth, Erica and Diamond assured me that I had made the right choice! Greeted by smiles, the process ran like clockwork. Because I completed the agreement on line, as suggested by Diamond, once I arrived at the facility the only thing left to do was tour my unit and pick up my lock. By the time I left, I knew my belongings were in good hands. Yours will be too....come on down and meet the staff. You can thank me later.”
“Deshawn awesome worker!!! Very helpful and very patient. Great experience made my move in 100 percent easy. I was weird about the time and if I was going to be able to do it that day!! I did with a breeze!! Thanks again Deshawn!!”
“I appreciate Chris and jah so much :) their assistance made my move in so much easier . They were so nice and respectful and so helpful I couldn’t thank them enough ! Thanks again extra space staff”
“Experience was excellent. Mike started us when rented space & always has always been helpful , professional & patient. He was always willing to spend as much time as was needed to resolve any doubts or anxieties we had about our stay, payments and procedures for leaving our space. He is an exemplary employee and the reason why we give Extra Space Storage a 5 Star Rating. We would easily recommend it to anyone who needs to use a storage company.”
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“Rose and Jackie were so wonderful and helpful with every aspect of getting and filling my storage locker. They made me feel very safe and comfortable. I looked at other less expensive facilities but this was the best!”