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“Zach was very helpful during the whole process this being my first time, and very informative, answered all my questions and concerns with kindness, excellent customer service.”
“Outstanding Extra Storage Service!
The extra storage has been a game-changer. It’s easy to use, dependable, and gives me the flexibility to keep everything organized without worry. I really appreciate the smooth performance and convenience it brings. I’m very satisfied and would gladly recommend it to others!”
“Marisol was way more than professional. I was eager to obtain the information I needed but she was very calm, courteous and respectful. Very professional and that made me feel good knowing she was listening to me needs. She went above and beyond and got me exactly what I needed. A bad day turned good.”
“Come store your items here at Extra Space Storage. You will not have any worries. This facility is clean and the staff is very friendly especially Jack she was very polite ad so helpful. Thanks for all your help.”
“Was dreading opening up a unit today but went in and was helped by Brandon who had me in and out in less than 20 minutes one less thing to worry about thanks man”
“Life storage has been a great place to store my stuff. The facilities are kept cleaned and air conditioned. Alex and Chris were very knowledgeable and kind when it was time for us to transfer to a new unit. They were both great to work with and helpful with my transition. Thank you.”
“We stopped by today to view storage spaces and Harry was extremely accommodating and helpful. We ended up leaving Extra Space Storage renting out a space! Highly recommended”
9:30AM - 6PM
359 Wales Ave, Bronx
Self Storage
“Let me start by saying—this has to be the best Extra Space Storage in NYC, maybe even the best storage facility in the city, period. The facility is spotless. I didn’t see a single rat dropping, no roach, nothing—and for me, that’s incredibly important. Cleanliness is clearly a priority here, and it shows. The entire place is extremely well maintained, even the bathroom, which is rare when it comes to storage facilities. When I arrived to store my belongings, I realized I had overlooked an important detail: my items needed to be kept in a climate-controlled environment, and unfortunately, this location doesn’t offer that. I had a bit of a meltdown—but Justin, the store manager, was incredibly kind and accommodating. He listened to my concerns (and frustration with myself), reassured me that we’d find a solution—and we did. Moving is stressful enough, so I deeply appreciated the time and attention both Justin and Asia gave me. They went out of their way to make sure I felt comfortable and supported during the process.I've stored at several places before, and this one stands out because the staff genuinely care about what they do. The level of customer service here is exceptional. I sincerely hope upper management and corporate take notice—Justin and Asia deserve recognition for the superb job they’re doing. PS - See attached pics of the unit I chose. My unit was a 10 x 10…. Bigger than I needed”
“I was inquiring about some unit information and the manager Alex was super knowledgeable and helpful. His professionalism and patience really put me at ease during these trying times and he made me feel super welcome. The location was super clean and the staff were super helpful. I wish I could give 10 stars across the board, I definitely recommend this place for your storage needs !”
“Experience here is pleasant, Jorge is extremely helpful and thoughtful, and considerate, takes his job serious, the other staff member seems pleasant as well. Faculty is clean, no issues so far.”
“Extra Space Storage is super clean and easy to use. The staff is friendly and always willing to help, which makes moving stuff in and out way smoother. Definitely a solid spot if you need storage in the Bronx.”
“Warren is the best! With great patience and care Warren showed me around the facility and reassured me with his calm demeanor. The facility is very clean for 25 years in business. It just shows how much the staff cares. I will be recommending to others! 5 stars!!”
“I secured a great rate by pre-paying a few months in advance. The facility tour was thorough, with clear instruction on storage space and after-hours access using phone codes. Aisha was outstanding—knowledgeable, professional, and very helpful throughout the process”
9:30AM - 6PM
3330 Broadway, New York
Self Storage
“Robby was very helpful with answering my questions. Great service and very knowledgeable. Shopping around for when my son moves to NYC and definitely will be back to one of the Harlem locations!”
“The most amazing experience I've had at a storage facility. Peta is very helpful with all your needs. All the employees are easy to talk to and are very knowledgeable.”
“Worked on-site with Daniel and John—professional, easy to work with, and actually made the day go by fast. Good vibes, no headaches. Can’t ask for much more!”
“Exceptional Customer Service!! Aiesha (hopefully didn’t butcher her name) made the entire experience easy and surprisingly quick. She answered every question I had for her and showed me to my unit. The service there is top tier!!! Definitely highly recommend!!”
“Mount Vernon extra storage located in 30 N West St, Mt Vernon, NY 10550, Best costumer service I've ever received. The professional atmosphere was very well displayed. I was extremely fond of the management team, their way of communication and their way of being able to find a solution to our problem. Ms. Emilyana J. was extremely helpful. She made sure we were taken care off and happy with our service. Her charismatic charm and knowledge of her job got us an amazing deal. ten out of ten service”
“Great service . Employee lui is a wonderful employee, gives out information and very helpful tips for units information , the help that he provided was also very helpful”
“Anthony treated me right explained everything well and professional he made me feel comfortable through the hard tragic I just experienced I highly recommend everyone to come here and ask for him his the general manager”
“Robbie provided excellent service and was extremely helpful throughout the entire process. He was professional, patient, and made everything clear and easy. I really appreciate his support and the great customer experience he delivered. Thank you, Robbie!”
9:30AM - 6PM
160 Wildey St, Tarrytown
Self Storage
“This storage center is simply the best. Always amazing staff and customer is above and beyond. Jonathan and Crystal are magnificent and there is none like them or facility.”
“We have been using Safeguard in 5th Avenue, Larchmont for the past 2 years. We love this facility. Always clean, very organized and the staff including the manager Ms. Bonnie, very polite and friendly. They are very welcoming and they are happy to help and to respond to all our questions. I never had an my issues to enter or exit the facility. Easy to pay and manage everything via email or phone call. Also they have plenty of cameras and there is a police station right beside their building. I would highly recommend it.”
“I would recommend all of my family and friends to use this public storage facility. Esannah gave me great service and made the process stress free!! I couldn’t ask for better help!”
9:30AM - 6PM
3240 Bronx Blvd, Bronx
Self Storage
“Diamond was excellent with our move in. It was a last minute move in and she helped us into our unit in less than 10 min. Everything was fast and smooth and easy! She dedicated her time and energy to go above and beyond to make my stressful move become an easy task, it was an unmatched quality service. I can't thank you enough Diamond! Thank you so so much!”
“Extra Space Storage is Phenomenal. This place has been a huge blessing to me and my family, even the Staff here are amazing. They helped me resolve a very serious issue with total care and Compassion. I would gladly Promote this place to any and everyone, you will love this place as much as I do.”
“Tanya has been so helpful and kind made me feel like I made the right choice coming here I was nervous about leaving my stuff in a storage unit as I've never done it before but she made me feel comfortable thank you again!!”
“TYESHA was so helpful and I really appreciate her service and attention. She helped me a lot and solved all my concerns. I 'am so satisfied and strongly recommend.”
“Danny was very helpful and made leasing my storage unit so seamless. The facility was clean, staff was helpful, and I feel comfortable leaving my belongings here.”
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“Rose G and Jacqueline are amazing! I couldn't have had a more professional or personal experience! Tim Mincin was very helpful in securing me a mover. Everyone at Westy's couldn't have been more helpful, efficient and fast at a very trying time in my life. I had a flood and had to move out and then back in to my condo after the floor was replaced and other repairs were done. They helped me coordinate everything so the dates would work and they could not have done a better job. You can be very proud of these employees. They really are refreshing in a world where superior customer service comes at a premium!”