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“Can’t say enough good things about this shop. They’re always able to work me in, their appointments and time estimates for completion are always very accurate.
The management team - Jaime, Brandon, Dave, are always courteous and the techs do a great job. Just genuinely good people.
Last time I visited I forgot my laptop in the waiting area. They made sure it was kept safe/secure till I could come back and retrieve it - that’s integrity and service above and beyond.
Both management and techs will tell it like it is and won’t push you to get services you don’t need. They take you into the shop and actually show you what they’re seeing on your vehicle so you know they’re not pulling your leg.
A couple times they’ve said “You’re going to need X service soon, we can do it today, but if you can’t afford that now, you can probably get by for a couple thousand more miles,” or “Hey, this is a legitimate danger, you need to get this fixed ASAP.” But they’ll listen and work with you and won’t pressure you into a decision one way or the other. That’s rare to find these days.
They also offer a military discount (or other discount if better than military) and are willing to match & beat competitor prices from the local dealerships for services like oil changes and alignments if you can show them what you were quoted. If it’s something they can’t match, they’ll tell you up front, so no surprise charges.
Reliable, fast, reasonable, and genuinely kind to be around. They don’t tolerate nonsense from their mechanics and won’t keep anyone on who’s not doing a good job or not treating customers well. They’ve earned my business time and again.
Pretty much every Mavis I’ve been to in central New York has been similar, but these guys stand out. Best basic maintenance place in North Utica.”
“I noticed my tires were LITERALLY falling apart and needed a new set ASAP. Stopped by this location (genesee st mavis) and Miles helped me pick a set in my price range and got me in quickly. The waiting area was clean and open so I just sat back and relaxed. Great staff and service. This will be my new go to place for tires! Thank you to everyone who got me into my cars new shoes!”
“Jose & Brian were AMAZING!!! They were hands down, the best group of guys I’ve ever worked with at a dealership! They made the car buying process so easy from start to finish! 12/10 recommend!”
“Hard to find a repair shop that just takes care of your problems without all the BS that happens with many other shops. They give you fair prices and don't make you wait forever to get in even though they're consistently busy. They're busy for a reason, they just get the job done.”
“David and his staff are incredibly friendly, professional, and upfront about everything. They take the time to explain what is going on with my car in a way that is easy to understand—no pressure, no upselling, just honest advice.
They diagnosis quick, repair on schedule, and the pricing is completely fair!
It’s rare to find a shop you can fully trust, but this place truly delivers quality workmanship and great customer service. I’ll definitely be coming back for all future maintenance and recommending them to friends and family.”
“John and all the gentlemen that work there were phenomenal to me. I picked my truck up after severe damage from a tree that fell, picked it up the inside and outside looked like I just drove off the showroom floor. Awesome guys!”
“I highly recommend the services at the N. Genesee St, Utica, NY location. The ease of doing business there is fantastic. I have stopped there several times in the past and have always been met with fair, friendly and great service. This week was no exception. Thank you Monroe for showing how customer service should be done.”
Open 24 hours
2128 NY-5, Utica
Auto Repair
“⭐⭐⭐⭐ Beyond Expectation! The Only Body Shop You Need in Utica!
I cannot recommend Johnston's Auto Body enough! The service we received from Craig and his team was truly exceptional and completely blew away every other auto body experience we've ever had.
We brought our Range Rover in for some body work, and from the moment we arrived, we felt completely cared for. Craig, the owner, is an amazing person. He noticed we were worried about getting home and, without hesitation, generously lent us a car. That level of personal care and concern for his customers is rare and deeply appreciated.
The work itself was flawless—our Range Rover looks perfect. But Craig didn't stop there. They also thoroughly washed the vehicle and performed a complete inspection.
The most unbelievable part? Johnston's Auto Body charged us less than half of the quotes we received from three other reputable shops. You simply cannot beat this combination of world-class quality, unbelievable value, and genuine, personalized customer service.
If you are in the Utica area and need ANY kind of auto body work, look no further. Craig and his team are the absolute best. Five stars is not high enough!”
7:30AM - 5:30PM
1806 Guelich St, Utica
Auto Repair
“I stoped in because the drive seized up on my alternator pulley. They fixed it up same day and got me back on the road. A week and a half later I came in with a problem on the same belt and he fixed it at a reasonable cost right away. Great place can’t recommend it enough.”
“Amazing passionate honest mechanic, quick turnaround time, fair labor rate, doesn't sell you stuff you don't need.
Update: been going here for 2 years now. I still stand by my review.”
8:30AM - 5:30PM
901 Court St, Utica
Auto Repair
“Frank got me in the same day for an overdue inspection. I needed all new tires since mine were bald. He has the best prices around here. Super honest, and reliable.”
“I’d recommend this shop to anyone. They are honest and fair. They were great with my wife’s car and mine. They don’t go into a repair replacing everything just to run up the cost. They diagnose and talk with you about the options for your problem, with their honest opinion. Thanks for everything!”
“Amazing I love being my car here the guy that works there never disappoints me thank u for all the work u put on my car all them I know I can count on you great workServices: Auto battery replacement”
7:30AM - 5:30PM
1719 Genesee St, Utica
Auto Repair
“James is friendly and funny, the whole crew was amazing and I got everything done affordably. Plus I love the fact they have a iPhone charging tower & Apple Pay as an option.”
“I picked up my 2017 Dodge Durango today and I am so satisfied with the excellent job that Nick and his crew did on my car. It looks brand new. I bought the car new and never had it detailed. Just washed it and vacuum the inside. On top of cleaning the body and inside of the car, Nick shined up my rims and even repaired a patch of rust that was starting on my driver's side door. I highly recommend Clean Car Auto. I hope to make this a yearly thing for my automobile. It hasn't been this shiny and clean in years. Thank you Nick. You've earned a return customer.”
“Sal put 4 new tires on for me today and inspected my vehicle. His prices were fair, his mechanic knowledge was excellent. The service was faster then I thought it would be. He's a honest guy and I will be returning for future car repairs. Highly recommended!”
“My absolute favorite company to call if anything is wrong with my car or I need a tow. Phil is very understanding and professional. Definitely recommending to all my friends .”
8AM - 4:30PM
218 Blandina St, Utica
Auto Repair
“My wife and I have done business with them for over 20 years! Recently they helped me get more money for my truck, when the insurance company just wanted to pay for the little things. Once taken apart they got me much more fixed and covered by insurance. Thank you guys for alot of good years.”
“I brought in a vehicle to have work done on the drivers side front quarter panel. The owner was excellent to work with. Great communication in a timely fashion, professional, trustworthy and he looked out for my best interest when communicating with the insurance company. The final result of the work performed on the vehicle was perfect!
Thank you C.A.R.S. Collision.
George”
“Very easy to get there.Upon entering, I was greeted by a very friendly man. He explained step by step the issues I was having, and making sure I understood.Didn’t overcharge me at all.Definitely will be coming back!Also, it’s clean outside. Not too much traffic, and it’s in a quiet place in the neighborhood.”
7AM - 4:30PM
2133 Whitesboro St, Utica
Auto Repair
“Pat was my service provider & he did a wonderful job fixing & inspecting my car. I needed a new wheel bearing & a few other things done. Not only was the service great, but it's also quick. These guys know what they're doing!”
7:30AM - 5:30PM
273 Genesee St, Utica
Auto Repair
“Happy to follow Ken Tallman to his new location at The Downtown Utica Firestone Store. You can feel confident knowing the mechanics do great work and still at reasonable prices.”
“It’s hard to find a mechanic who knows what he’s doing and is friendly and professional. It’s almost *impossible* to find one willing to go that extra mile when the chips are down. On a day when they “just happened to be in the shop” they rescued our son broken down by the side of the road, were intelligent and experienced enough to call ahead for spare parts before they closed and got him fixed up and on the road faster than an F1 pit crew. Nothing but GREAT things to say about Fred Jacobs Auto Service. ⭐️⭐️⭐️⭐️⭐️”
“One stop shop where I get all of my automotive needs met. Highly recommend this place to everyone. They do great work at reasonable prices, definitely one of the best in the city.”
“Tom always explains and shows what needs to be done. He meets the deadlines that he gives. I have been using his repair services for years. He is a wiz at dealing with electrical issues.”
“I have been bringing my car and my motorcycle to them for almost 6 years now. They are honest, caring and they get the job done. I would never bring my car anywhere else. John, and John are amazing people. And I want to thank them again. You guys are amazing.
Lorilee Bosse”
9AM - 5PM
430 Court St, Utica
Auto Repair
“Great customer service. I needed to plan out a very long road trip. The Service Counselor was very pleasant and knowledgeable, suggesting helpful information on safer and more scenic routes to travel, with more sites to visit along the way. Thanks so much for all your help Jadwiga!”
“Always reliable! True to their word. Best mechanics in area. Great family owned business and they are always there in a pinch. Always give great options and never try to upsell on things you don’t need!”
“I had a fantastic experience at this service shop. The quality of their work exceeded my expectations, and I was impressed by their attention to detail. Additionally, they were generous enough to provide a discount, making the whole experience even better. Highly recommend their services to anyone in need!”
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“I appreciate your customer service representatives. Ms Megan and Ms Katie and
Ms Tammy for their professionalism and the pick up ride personel was cautious driving in the snow and on time and the hard working men on the garage made me a believer over and over again added to the quick response to repairs and inspection too and the Boss humility to help get the pickup to the reception in the tick of snow Wooooooooow. What more can I ask for. Thank y'all very much. I'm a believer in Oriskany Garage in Yorkville NY and I'll pass the word to my colleagues at work ?❤️??”