Thank you for taking amazing care of my Camry! Wonderful staff and communication! They washed and vacuumed inside my car! I felt like it was a new car! Highly recommend! Thank you to everyone at carbone collision!
February 2024
Absolutely wonderful experience. Smooth and seamless. Chelsea and her crew go above and beyond. Highly recommend
June 2023
I drop my car off to get body work done to it. I was receiving daily updates via text messages.. on the work. Very excellent service in the office department speedy work done. All my needs were met. I highly recommend Carbone Collision.
In many ways, the story of the Carbone Auto Group is a perfect example of the American Dream realized. With only $40 in life savings in 1929, Joe Carbone started his own business with hopes of great success. When he started out on this adventure, he knew that the focus needed to be primarily in one area: customer service. Carbone knew that treating people well was the key to success. This philosophy has led to massive growth and a thriving business that still has heavy family involvement. The Carbone Auto Group serves the automotive needs of Utica/Rome, NY area, as well as Troy, NY.