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“I’ve been banking with HFCU since 2018 and have consistently found their staff knowledgeable and thorough. They’ve guided me in securing the right loans for my business, auto financing, and home mortgage without pushing products I didn’t need. I appreciate how they share clear information that helps me compare and choose what actually fits my situation. I recently referred my sister-in-law for auto financing, and she was also pleased with the straightforward process. If I could rate them higher than five stars for their consistent, research-backed guidance, I would.”
“MHVFCU the Credit Union located on Route 300 in Newburgh, NY, has been outstanding in providing me excellence in customer service while I am residing out of state to care for family.”
“Barbra has been extremely helpful through out the years. I honestly can’t go anywhere else. She takes good care of me with my business and personal accounts. Has gotten me loans with ease. I will be staying with this place for a long time”
“Yamille and her staff at Wallkill Valley Federal in Walden have always been an integral part of our family, especially my father. For many years, even if he wasn’t coming into the building to conduct his transactions, he would bring the staff donuts. It was as if everyone working in the building was his niece or nephew – or his middle school students when he taught many years ago. It became his purpose to brighten their day with sugar-filled happiness. In the last year or so, when our Dad needed additional help, my brother and I worked seamlessly with Yamille and her colleagues -- and we kept the donut tradition going. We understand that we didn’t have to do this, but it was the nice (and hopefully, unexpected) thing to do. This type of community banking and relationship management is often lost with the larger brick-and-mortar and virtual banks. Dad might have been a little old-fashioned, but he taught us one more thing about serving others, and working with people, like Yamille and her staff, who embody that service. We will be forever grateful for your guidance, patience and, most of all, flexibility, when we needed it.”
“Small town banking done right. Do yourself a favor and stop in and say hello to the branch manager Vanessa, she’s the best and is the reason I don’t take my business elsewhere!”
“Just a shout out to the wonderful and professional team at Citizens Bank in Beacon NY: George, Donna & Amanda always go the extra mile to help this local business owner feel at ease when deciding how to manage my various business accounts. They are the best of the best!”
“I have been banking with Heritage for the last 18 years or so. Sandra, Olga and Roberto are great. Pleasure to deal with and will answer any questions you have. Love having a local bank that knows you and your not just a number to them”
“Stephen was an awesome help in the Newburgh branch. He ensured a smooth transaction when I came into the branch realizing I still had an old debit card when TEGFCU transferred from Mastercard to visa. He was able to print me one quickly, help me with my withdrawal and get me on my way quickly. 10/10!”
“10 out 10 Tracy ,Jamal, Amanda,Pam Everyone the whole team was amazing very helpful very nice. I just purchased some land they made the process super easy very helpful closing went very smoothly, every question they always got back to me with an answer and a response. I even asked for some advice on certain things they pointed me to the right direction. Great Service, Great Bank!”
“Alsolute BEST customer service at the Monroe N.Y location! Bank always has provided clear and concise advise and taken the time to help navigate all needs! Also noteworthy is Northeast Community Bank's ability to outdo the "competitive" rates with their CD's. A pleasure to do banking with them”
“I recently traveled from Wisconsin to New York for a business engagement, and it was my first visit to a Navy Federal Credit Union branch.
I must express how exceptional and accommodating the staff was during my experience.
Their professionalism and dedication to customer service were truly impressive, making my visit both pleasant and efficient.”
“I'm not a big fan of Key Bank as a company, but the tellers at this particular branch are something special.
To make a long story short, I went in today because my account was compromised. It's very difficult for me to get there due to a lack of transportation, and I learned that I wouldn't be able to withdraw my paycheck from there until the next day.
Under normal circumstances I'd be screwed because I cannot possibly make it to the branch tomorrow, I have no transportation and I'm on my last 20 bucks, so not only did the teller offer to literally drive my money to my house tomorrow, they even got me a ride back home today.
To say that those people went above and beyond to help me is an understatement. That key bank branch is ran by angels. If any of you are reading this thank you, I owe you one.
If anyone else from key bank is reading this, give those people some raises, they deserve it.”
Closed
475 NY-17M, Monroe
Banks
“Went into the branch today 10/3/22 and it was a pleasure. Made my withdrawal with ease and the teller answered all my questions about my new Chase Freedom Card. Fantastic!”
“We've had a business account here for 14 years and always had exceptional service. The manager is a pleasure to deal with and the staff under her do very well also..”
“Penfed's main customer service # routed to Lela at this branch, and she is a knowledgeable delight. I was hoping she could get credit for the sale in some way, but no she was just happy to be of help any way she could! Penfed has a great company culture and excellent rates (I got an autoloan in the past with them - I was told no origination fees or pre-payment penalty, and paid the loan off early without issue). Didn't know they had branches, and wish I had one near me!”
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“(Reviewing specific location, not bank as a whole) helpful and friendly staff, has a drive through, free and wheel chair accessible parking. The only downside is that once the bank closes you cannot access the ATM (there is a card swipe to get in to the ATM after closinh but multiple people I know cannot get in with their citizens bank card)”