The United States Postal Service at 111 S Franklin Ave is dedicated to secure, reliable, and affordable mail and package delivery to over 157 million addresses across the country and beyond. This location provides walk-in passport services and has received positive feedback for its customer service. Recent reviews highlight a great location and improved management, with customers noting seamless experiences and helpful staff. One reviewer praised the manager for assisting with a family passport issue, showcasing the team's commitment to customer care. Although there are concerns about the self-help machine's functionality, the staff's responsiveness and willingness to assist, especially during busy times, have left a strong impression on visitors. Overall, this Post Office is recognized for enhancing customer experiences and maintaining efficiency.
Staff is very helpful. Sometimes it gets busy so pick your hours wisely. Use the kiosk if you can.
April 2026
I went mid-morning and found a placed park around the corner. Sometimes parking can be an issue but overall it's fine. I was in and out just to mail a letter
February 2026
Lakisha was so pleasant and helpful made sure we had all the documents needed for a new passport. Great customer service!
