Car Rental in Vestal, NY

“I had 2 flat tires and to get new ones before heading to a funeral the next day. Matthew's was very quick and understanding

August 2026. I needed to replace my Rogue. Sales team was fantastic. Worked with my budget to help find me a new car. Ended up with a new Rogue. Friendly and timely service.”

“Oh my goodness! It was a Saturday. I was stranded on I 88 about 2 hours from home. We were towed in. They took it right in. Diagnosed it. Nothing wrong. Needed an update. They fixed it right then. BEST SERVICE EVER!!! BEST EXPERIENCE IN A DEALERSHIP! Back on the road in no time!”

“I can say i have purchased 3 Kia's from Matthews Kia Vestal this year in 2025 , a 2025 Kia Soul , 2025 Kia K4 LXS , 2025 K4 GT Line ,each time was a pleasure , I delt with Rich French twice on the K4's it was a exceptional experience both times , no pressure , helped in every way possible , need to purchase a new or used car ask for Rich French , also delt with Max on the Kia Soul , same excellent service , the general manager Mike Gottlieb answered any and all questions I had with Honesty no games , i give them all a 1000% Rating
Also Joe in finance did a Excellent job getting me the best rate possible . I Will go back again ...Thank you Matthews Kia”

“Enterprise Binghamton deserves recognition. Customer care didn’t resolve my rental issue after my deer collision, but Jared and his manager stepped in and fixed everything. They waived the $12/day premium and confirmed my full 30‑day rental period after I returned the vehicle in Milford, MA. They handled what customer care couldn’t, and I appreciate their professionalism and support.”

“Overall, I had a pleasant experience with the shop, and I especially want to recognize Jim, who was kind, helpful, and professional throughout the repair process. He was great to work with and made the experience easy!

Unfortunately, my experience at the very end left a bad impression. When I picked up my car, I noticed visible dirt on the driver’s seat, so I called and was told to bring it back and that they would take care of it. When I returned, the initial attempt to clean it with a cloth actually made the dirt look worse, and the situation became unnecessarily uncomfortable.

What bothered me most, however, was the way one of the employees spoke about me while I was standing right there and then continued discussing me with another employee while I was waiting inside. I could hear comments and laughing about me as a customer. I found this extremely unprofessional and disrespectful. A lack of basic courtesy and professionalism like that could easily leave any customer with a very negative impression of a business, especially when they have trusted the shop with their vehicle and spent a significant amount of money on the repair.

Thankfully, another gentleman ultimately took the car into the back and properly cleaned the seat. He was very kind and told me that if five minutes of his time made me happy, it was worth it, which I genuinely appreciated.

The issue was ultimately resolved, and I’m happy with the repair overall. I would give the shop four stars because I hope this employee recognizes that how you speak about customers—especially within earshot of them—is a reflection of the business and of the customer service you provide.”

“Jordan, Ellen and the rest of the associates are top notch. Classy, accommodating, knowledgeable and very efficient couldn't ask for anything more... Highly recommend the team at the Vestal Hertz location!!”