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“We drove a full three hours to get to Matthews Chevrolet for me to pick up my new 2026 Chevy Trax, and I can honestly say it was well worth every single mile. Working with Badr Elhamraoui to lock in such a great deal made the entire process an absolute breeze.
Car shopping can often be exhausting, but Badr gave it such an amazing, personalized touch that he turned it into an outrageously great experience. Even with the deal completely squared away before I even arrived, he treated me like his top priority from start to finish. Everything was completely painless, transparent, and efficient, with zero pressure and zero hassle—just top-notch customer service from a professional who genuinely knows how to take care of his customers.
If you are in the market for a new vehicle, make the trip to Matthews Chevrolet and ask for Badr. You won't regret it! Five stars all around.”
“Amazing! The sales department was amazing and worked with me to find the perfect vehicle for me. The service department was through and made sure the vehicle would be running smoothly for a long time! Both the sales and service department had incredible attention to detail and care. I am so grateful for Matthews.”
“I had an excellent experience with Matthews on the Parkway! I came in with flat tires and was expecting a long, complicated process because of my tire insurance warranty, as I've experienced with other places. This team knew exactly what to do though and had everything handled efficiently. My repairs were completed in just two days.
The staff was friendly, professional, and clearly very experienced. A special thank you to Jared, who was incredibly helpful throughout the entire process. He kept me informed, answered my questions, and made everything as smooth and stress-free as possible.
It's rare to find a service department that combines efficiency, expertise, and great customer service so well. I highly recommend them and will definitely return for future service needs.
Five stars for Jared and the entire service team!”
“I had 2 flat tires and to get new ones before heading to a funeral the next day. Matthew's was very quick and understanding
August 2026. I needed to replace my Rogue. Sales team was fantastic. Worked with my budget to help find me a new car. Ended up with a new Rogue. Friendly and timely service.”
7:30AM - 5:30PM
2200 Vestal Pkwy E, Vestal
Auto Repair
“Lisa and Kirk are just so professional, as they should be!
But they accmodated me at every road block of my OWN doing that I had with picking up and dropping off my car plus the rental from enterprise! Plus me having to leave town on Vacation! They took care of everything no headaches! I will never use another body shop ever! Because of them!!!
Thank You Guy's
Anthony Torres”
“The folks at Firestone are always courteous. At other places I've been for my car I've had people be condescending and rude to me for my age, but never here! I will continue to get my regular work done with them.”
7:30AM - 6PM
2295 Vestal Parkway East, Vestal
Auto Repair
“I ultimately had to cancel my tire appointment due to a change in my situation, but I really appreciated how helpful the team was. They went out of their way to quickly arrange the tires for me and were very courteous throughout the process. I’m grateful for their effort and customer service. I will definitely visit again next time.”
“Went in to investigate a 2026 outback I had seen on their website. Was treated very fairly and respectfully. Made the deal and am very pleased with this dealership so far.”
9AM - 6PM
2100 Vestal Parkway East, Vestal
Auto Repair
“Matthews VW was very easy to work with and communicate with. I had a situation driving from NJ to Pa. and Matthews was able to work with my insurance company and kept me in the loop as to what was happening. Very pleased with the service and so happy to get my car back in great condition.”
“Hands down the best in town. Justin and his guys are the most welcoming and easy to work with mechanics I’ve ever found. I will never take my cars anywhere else since finding them. Unlike other mechanic shops, you’ll never feel like you’re being taken advantage of at Vandervorts. And the work is always done right. So happy to have them to rely on.”
“Oh my goodness! It was a Saturday. I was stranded on I 88 about 2 hours from home. We were towed in. They took it right in. Diagnosed it. Nothing wrong. Needed an update. They fixed it right then. BEST SERVICE EVER!!! BEST EXPERIENCE IN A DEALERSHIP! Back on the road in no time!”
“Great experience every single time I went there!!! Easy booking appointment, convenient location, professional service, very reasonable charge, and nice people. Highly recommended!”
“Only got my inspection done but will be back for any future car problems. Fast service even though I didn't have a dedicated time slot appointment, very fair price, and the girl at the counter was incredibly nice. Will be recommending to my friends that are equally as prone to car trouble as myself.”
“I was on a cross country road trip and my Element threw an engine light and started bucking. Luckily, I was near this dealer and they were able to diagnose and fix my problem in the same day! Many thanks to this sevice crew!”
“Honest and reliable, My car was towed to their lot and they were very helpful and were not trying to take our money. Their prices were very reasonable and service was great! i recommend. Very Honest business”
8AM - 4:30PM
3104 Ash Road, Vestal
Auto Repair
“Really nice guy helped me out with getting some safety equipment so I could deal with getting asbestos wrap out of the basement. I'm sure they're good with auto stuff too, haha”
“I can say i have purchased 3 Kia's from Matthews Kia Vestal this year in 2025 , a 2025 Kia Soul , 2025 Kia K4 LXS , 2025 K4 GT Line ,each time was a pleasure , I delt with Rich French twice on the K4's it was a exceptional experience both times , no pressure , helped in every way possible , need to purchase a new or used car ask for Rich French , also delt with Max on the Kia Soul , same excellent service , the general manager Mike Gottlieb answered any and all questions I had with Honesty no games , i give them all a 1000% Rating
Also Joe in finance did a Excellent job getting me the best rate possible . I Will go back again ...Thank you Matthews Kia”
“I was so sad when I got denied. The finance guy Joe looked at me and told me to let him know if there was anything else he could do for me. He didn’t try to cut me loose after my denial. I felt like I owed him a service to buy there. Such genuine people. Thank you for your help and thank you for giving me the encouragement to ask someone to co sign for me. So now it’s your turn Joe. If I can do anything for you, let me know brother. God bless.”
“Top notch, honest service. I’ve never ever had an issue with these guys. They’ve had plenty of opportunity to tell me something was wrong with my wife’s car or mine, and they always give me the most reasonable cost worthy solution. A small auto shop told me 800$ to replace the muffler system and Mathews just changed the bracket for $120. Tanya also assisted me with some transmission issues, I was a little upset and they talked me through everything and got the issues resolved quickly and super painless. I’ll never go anywhere else!!! Thank you Mathews!!!!!!”
“I did not buy a car from here but my vehicle had catastrophic engine failure when I was in New York. The staff was very friendly and assisted me and my family the best as they could since my vehicle was a Canadian vehicle”
“Overall, I had a pleasant experience with the shop, and I especially want to recognize Jim, who was kind, helpful, and professional throughout the repair process. He was great to work with and made the experience easy!
Unfortunately, my experience at the very end left a bad impression. When I picked up my car, I noticed visible dirt on the driver’s seat, so I called and was told to bring it back and that they would take care of it. When I returned, the initial attempt to clean it with a cloth actually made the dirt look worse, and the situation became unnecessarily uncomfortable.
What bothered me most, however, was the way one of the employees spoke about me while I was standing right there and then continued discussing me with another employee while I was waiting inside. I could hear comments and laughing about me as a customer. I found this extremely unprofessional and disrespectful. A lack of basic courtesy and professionalism like that could easily leave any customer with a very negative impression of a business, especially when they have trusted the shop with their vehicle and spent a significant amount of money on the repair.
Thankfully, another gentleman ultimately took the car into the back and properly cleaned the seat. He was very kind and told me that if five minutes of his time made me happy, it was worth it, which I genuinely appreciated.
The issue was ultimately resolved, and I’m happy with the repair overall. I would give the shop four stars because I hope this employee recognizes that how you speak about customers—especially within earshot of them—is a reflection of the business and of the customer service you provide.”
“Rich and the technician staff I encountered were very helpful and accommodating. They were eager to address all of my needs, including when I asked for an explanation of the required repairs.
I was traveling and my vehicle was towed in after hours. Communication was great and they expedited the repair.”
Open 24 hours
3120 Ash Road, Vestal
Auto Repair
“Best experience ive ever had getting my car fixed ever! They were accommodating, communicated very well, im confident they didnt tell me there were more things wrong with my car than there was. They quoted me to fix the 2 front brakes that I actually needed and then hustled to get the parts because I decided I wanted to do the back brakes as well AND they got it done fast - same day - so I didnt have to worry about how I was getting home or into work in the morning which was a huge relief!! The cost was less than I expected and seemed more than reasonable. I am so very satisfied with my experience I highly recommend them!! Thank you to them for doing such a great job!!”
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“I was on a long (360mi) drive when I heard a thumping in the front driver's side tire - I had about 100mi left to go. I pulled off as soon as I could and coasted into the first place I found.
At 4:00 on a Sunday, I knew I was unlikely to get an appointment and was unsurprised when the front desk people told me there was no way they could get to me today and they didn't know anyone around who could.
However, the gentleman at the front desk made the time to walk out and look for anything obvious, and, too my surprise found several very loose lug nuts. I didn't notice myself, because frankly, I'd been driving about 600 miles since that tire had been removed and retorqued, but for some reason it chose Vestal to come loose.
He sent someone out with a torque wrench and re-tightened the wheel for me. Feeling like an idiot, I still wanted to pay them for taking a little extra time that they could not afford and helping me out. But they refused payment and just asked that I come here and tell this story.
I can't speak about everyone there, but the people who helped me when they could have easily turned me away get an A+. Who needs some guy rolling in at 4 on a Sunday crashing their whole day, but they got me back on the road and were very nice about it.”