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“I had 2 flat tires and to get new ones before heading to a funeral the next day. Matthew's was very quick and understanding
August 2026. I needed to replace my Rogue. Sales team was fantastic. Worked with my budget to help find me a new car. Ended up with a new Rogue. Friendly and timely service.”
“The folks at Firestone are always courteous. At other places I've been for my car I've had people be condescending and rude to me for my age, but never here! I will continue to get my regular work done with them.”
“I ultimately had to cancel my tire appointment due to a change in my situation, but I really appreciated how helpful the team was. They went out of their way to quickly arrange the tires for me and were very courteous throughout the process. I’m grateful for their effort and customer service. I will definitely visit again next time.”
“Went in to investigate a 2026 outback I had seen on their website. Was treated very fairly and respectfully. Made the deal and am very pleased with this dealership so far.”
“Great experience every single time I went there!!! Easy booking appointment, convenient location, professional service, very reasonable charge, and nice people. Highly recommended!”
“Bobby was really great and very professional and also Christian. He was nice person to change my Honda CRV tire right away like just 20 minutes. I really appreciate it. Very was friendly. Thanks, Sam’s Club. Thanks, Bobby and Christian.”
“Rich and the technician staff I encountered were very helpful and accommodating. They were eager to address all of my needs, including when I asked for an explanation of the required repairs.
I was traveling and my vehicle was towed in after hours. Communication was great and they expedited the repair.”
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“I was on a long (360mi) drive when I heard a thumping in the front driver's side tire - I had about 100mi left to go. I pulled off as soon as I could and coasted into the first place I found.
At 4:00 on a Sunday, I knew I was unlikely to get an appointment and was unsurprised when the front desk people told me there was no way they could get to me today and they didn't know anyone around who could.
However, the gentleman at the front desk made the time to walk out and look for anything obvious, and, too my surprise found several very loose lug nuts. I didn't notice myself, because frankly, I'd been driving about 600 miles since that tire had been removed and retorqued, but for some reason it chose Vestal to come loose.
He sent someone out with a torque wrench and re-tightened the wheel for me. Feeling like an idiot, I still wanted to pay them for taking a little extra time that they could not afford and helping me out. But they refused payment and just asked that I come here and tell this story.
I can't speak about everyone there, but the people who helped me when they could have easily turned me away get an A+. Who needs some guy rolling in at 4 on a Sunday crashing their whole day, but they got me back on the road and were very nice about it.”