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“I visited this location on April 1, 2025, and had an outstanding experience, despite not being from the area. The highlight of my visit was the exceptional customer service provided by a gentleman named Will. He went above and beyond to ensure I had everything I needed and made me feel very welcome. It's rare to encounter such personalized and attentive service. I highly recommend this place, all thanks to the fantastic service from Will!”
“I had the first time passport application here. showed up little early than the appointment time. No lines. Shayne was the clerk who took care of my application, very professional and with lots of patience. The process was quick, around 15 minutes. There's 15 minutes street parking in front of the post office, and 1 hour parking in the area. I had no problem with finding parking.”
“Ms. Glover and her staff run the best post office in the city of New York. They truly care about their customers. I had a missing package and the follow-up and efforts to get it delivered to us were above and beyond. Thank you for the excellent service!”
“The gentleman that has been there for years is carrying this post office on his back!! He’s the nicest person I have ever encountered that works at a post office. Usually these people are rude and disgusting for no reason. I forgot his name but he is a light skinned black man. I ship packages at least 10 times a week and I specifically stand and wait for him. He should train these incoming employees so they can see how to treat people. Give him a raise immediately!”
“Since I've moved around this area this post office been my go to an the staff one particular very kind an helpful. As a small business owner new at that. She help me understand the difference with shipping labels among other things. If only I remembered her name.”
“AYE !PUBLIC SERVICE ANNOUNCEMENT
Stop being cheap on the holidays Scarsdale people . Post office workers work soo hard to get yall packages in rain sleet and snow falling tripping just to rush to have lunch that’s really not long enough.
And the summers try to offer more water so they don’t die on your steps or pass out . It’s burning up outside and you think you have Johnny bravo carrying your stuff or Arnold swordsanegga or however his friggin name is spelled .
Oh & Have more compassion
Especially because my heart might be yall post man . He works soo hard to try to service the community. His name is Chris Lewis . So give him extra kindness for me please.
Love u always
Hope all is well with u
?”
“I never had a problem with this location. When I visit I am in and out. Georgia always says hello and she is courteous. She helps me with any questions or concerns I have. ?”
“I live near the post office and visit frequently to drop of packages for an online business. The staff are always kind and patient even though the line can get understandably long as there are thousands in the area with limited choices for package delivery.”
“Quick, efficient, and pleasant experience. The woman helping me (I believe her name is Barbara) was an angel on Earth and helped me to figure out my issue. Single-handedly turned my crappy day into a fantastic one.”
“Easily the best post office I’ve ever used. They have a parking lot (!!) and I’ve gotten to know both postmasters and most of the clerks over the past decade. The staff is professional and efficient and even though at busy times it backs up easily (credit a lot of privileged suburbanites who use the USPS all of once a year and equally unprepared college kids from the two local schools), I have always trusted this post office and the excellent service and support they’ve long given me and my business.”
“Daniel and Albany were super patient and helpful for my moms first time PP application. Very rare to find such customer services these days. Definitely will come back for my any shipping work.”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
“Super friendly workers, I filled out my mail envelope wrong, and she told me how to do it properly and taped it up for me since the original envelope couldn’t be resealed without tape. This was 30 minutes before closing as well.”
“Just submitted my expedited passport renewal here. The woman working the counter was incredibly helpful and patient. Best experience I’ve had at a post office in years. Definitely will come back to this one over others in the area.”
“I had a problem with a delivery and really needed some assistance quickly. I called and a Ms. Hyman assisted me beautifully. She was kind, thoughtful and went above and beyond to help resolve my issue. Such a nice experience. Thank you to Ms. Hyman and to my mail carrier Tasha,(who is ALWAYS above and beyond).”
“This is the best post office because of Justin. A couple of the other reps are nice, But Justin goes out of his way to be pleasant, efficient, friendly and best of all, knows his customers by name. I love it. I love how he greets his customers. It makes all the difference.”
“No lines, fast customer service. The guy at the front was very helpful and friendly. Best post office I’ve ever been to. My visit was excellent, no complains! Will be coming back. This place deserves five stars.”
“Step on up to the happy window. Your soul will be transported even further than your international package to grandma in Tajikistan by the loving spirit of the staff here. No frowns. Just love faith and hope allowed in these parcels!”
“My wife and I had to send something over night so we stopped by this post office. It was my first time sending anything overnight so I was a little confused. My wife and I looked at the area where you could get those priority envelopes but couldn't find anything for overnight. My wife asked the clerk, who was really friendly, and they gave us one from behind the counter. The clerk gave us instructions on what to write and informed us that, since it was a long weekend, it wouldn't be delivered till tuesday.
We did what we had to do on our end, handed it back to the clerk, she followed up with some questions to confirm things like address and name, I paid and we were out the door.
All in all, really pleasant experience.”
8:30AM - 5PM
875 Saw Mill River Rd Ste 4, Ardsley
Post Offices
“Gregory is the gem of this post office. Patient, accommodating and just overall a nice person. Only reason I can’t give 5 stars here is because every time I come in, only 1 person is working the front and there is always a line. If they could adjust that, I think the reviews here would drastically improve.”
“Went to drop off an item for a Mercari sale (third party e-commerce app) and the 2 men at the counter were incredibly helpful! They made friendly conversation and answered any questions I had. I wish I asked their names, but they were at the front desk on 7/31/25 at 11:45am!”
“I was greeted by the staff person behind the counter Clerk#11 by my receipt(didn't asked his name). He patienly provided me with information about the pricing of packages and the best option. Thank you!. Great customer service. Place is small and you might miss it if not paying attention. Items for shipping (priority/flat rate boxes, labels etc ) are in stock out in the waiting area.”
“Any reviews below 4 are definitely unfair. This is the best USPS I’ve ever visited- so helpful, friendly and they keep things going smoothly by facilitating your delivery/ shipping.”
“I had a great experience here. I had to mail my license plates back to the DMV after moving and it required certified mail with a return receipt - a process I was unfamiliar with. I did my best to follow the instructions I found online, but at some point I just went up to the window to make sure I didn't do anything wrong, and the helpful person there told me exactly what to do and said I could come back and not have to wait in line once I followed the steps she gave me. Very friendly and patient people work here! Show them the same!”
“Came here a few minutes before closing to deliver a very important package that needed to be postmarked on that day. The fee was $2.85, but I only had about $1.80 on me. The nice lady still let me deliver the package. I'll be forever grateful for how they treated me that day.”
“The post men in the front is so gentle, He was able to help me with one lost package and solve my issue. Appreciate the service, he’s Latino and every time I went there he provide an excellent customer service.”
8:30AM - 6PM
245 Westchester Ave, Port Chester
Post Offices
“I have to give an extreme shout out to Paul at the Port Chester Post Office. Paul is a mail carrier that trained me to be a mail carrier at another office in Westchester. On my last day of training while Paul and I were loading the truck to go on our route in Port Chester, a suspected drunk driver crashed into Paul’s personal vehicle which was legally parked offsite from the Post Office. I literally witnessed this man receive the news that his car was totaled from a colleague of his. What does this man do? He makes a few phone calls to the police and insurance company and he continues his day. He continues to train me and does not skip a beat. The delay caused us to be out late that day but we completed our route and delivered all the mail we had. I cannot stress this or commend this enough. I barely told him how impressed I was because we were just rolling with the punches and working in the moment. If you encounter Paul please salute him because he takes his job and delivering your mail very seriously. He is the one that rocks the double satchel. I can only hope that I live up to the standards of the one who trained me as a mail carrier at my office. Bravo Paul and Bravo to the Port Chester Post Office!”
“Living in this community for 30 years and uses this post office, my experience with their customer service is always excellent, expremely professional, warm and friendly. We need more staff like them.”
“I had a very urgent package that was supposed to be delivered next-day with expedited shipping and insurance. Due to an address issue, it never arrived as scheduled and was instead being sent back to the sender. I was told by multiple USPS representatives that there was nothing that could be done and that the package could not be intercepted. At that point, I was extremely stressed because the item was time-sensitive, and the sender was also unavailable until after spring break, which would have meant a significant delay.
But Andy at the USPS on 30-11 21st went far above and beyond what anyone else was willing or able to do. He kept open communication with me and was able to track down the package all the way back at the original post office and arranged for it to be redirected back to me. By the next day at noon, I had it in my hands.
What stood out most was that he did this with genuine kindness and initiative, not because he had to, but because he cared enough to help. It meant more than just getting a package on time—it restored my faith that there are still truly helpful and compassionate people out there.
Thank you so much Andy!”
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“Even though they only have one person helping customers pretty much every time, the person is usually friendly and helpful. I’ve been going here for over 20 years. It’s not always been that way but usually I have not had a problem.”