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“I had the first time passport application here. showed up little early than the appointment time. No lines. Shayne was the clerk who took care of my application, very professional and with lots of patience. The process was quick, around 15 minutes. There's 15 minutes street parking in front of the post office, and 1 hour parking in the area. I had no problem with finding parking.”
“Will and Keisha are the best Postal workers in the Post Office system. I have dealt with many post offices between Brooklyn and the Bronx and they both are the nicest and most professional of all the employees I've dealt with. The Post office should have them give classes on courtesy and professionalism. Thank you for your great service.”
“The gentleman that has been there for years is carrying this post office on his back!! He’s the nicest person I have ever encountered that works at a post office. Usually these people are rude and disgusting for no reason. I forgot his name but he is a light skinned black man. I ship packages at least 10 times a week and I specifically stand and wait for him. He should train these incoming employees so they can see how to treat people. Give him a raise immediately!”
“Went here to mail off two packages. The lady behind the counter was very nice and helpful in helping me decide on which envelope to mail my items in. Along with explaining to me the different shipping rates. Also the trip was quick, there was no line.”
“I have a PO Box at this location, and was expecting a package. However, the tracking info was giving me a different PO location.
I went to the window and had the pleasure of speaking to Mr. Javier Velazquez. Mr. Velazquez listened and explain to me in detail the process, why I was receiving a different PO location. He checked my info and retrieved my package. I left the PO with my package (I thought it lost).
Mr. Velazquez wasn't nasty and didn't have an attitude. He was very helpful and informative.
Thank you for good customer service Mr. Javier Velazquez.”
“AYE !PUBLIC SERVICE ANNOUNCEMENT
Stop being cheap on the holidays Scarsdale people . Post office workers work soo hard to get yall packages in rain sleet and snow falling tripping just to rush to have lunch that’s really not long enough.
And the summers try to offer more water so they don’t die on your steps or pass out . It’s burning up outside and you think you have Johnny bravo carrying your stuff or Arnold swordsanegga or however his friggin name is spelled .
Oh & Have more compassion
Especially because my heart might be yall post man . He works soo hard to try to service the community. His name is Chris Lewis . So give him extra kindness for me please.
Love u always
Hope all is well with u
?”
“Yarmel delivered top-tier service—professional, attentive, and truly exceptional. The experience at this post office was nothing short of impressive: fast, efficient, and handled with care. It’s rare to see this level of excellence, but Yarmel made it feel effortless. You are appreciated!”
“Vanessa was the ONLY postal worker in the facility working in front. She handled all customers (passport and regular customers). She did a phenomenal job, kept her composure, was kind and super helpful! 10/10 would recommend!!!”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
“Easily the best post office I’ve ever used. They have a parking lot (!!) and I’ve gotten to know both postmasters and most of the clerks over the past decade. The staff is professional and efficient and even though at busy times it backs up easily (credit a lot of privileged suburbanites who use the USPS all of once a year and equally unprepared college kids from the two local schools), I have always trusted this post office and the excellent service and support they’ve long given me and my business.”
“I never had a problem with this location. When I visit I am in and out. Georgia always says hello and she is courteous. She helps me with any questions or concerns I have. ?”
“It's a small office and like everywhere the customers tend to forget necessary things that make the wait time get gummed up.The staff are friendly and helpful, and they do a good job of keeping things moving.”
“All these people complaining maybe the ones who don’t pay their bills. Never had problem here. Yes they can get busy and things maybe slightly delayed but not terribly. Yes everyone double parks at every business on Gramatan Avenue not in owners control. If you are using this as a business address then pay your business bills. Once again folks not supporting black business.”
“I had to get a new passport and I arrived late and unprepared. The employee at the passport window, Henry Sanchez, was polite, professional, and patient. I had a pleasant experience.”
“I had a great experience with Yolanda! I went in to take a picture and sign my application for passport services, and she was the sweetest and most kind person. Her customer service was excellent—she made the whole process smooth and pleasant. Thank you, Yolanda!””
“Stopped by earlier in the week to send out some items I had to return. I showed up with no box and completely unprepared. The worker there was beyond kind, patient and helpful. She did not rush me, helped me find a box that would fit my items and helped me get it sealed up. First ever positive experience at a USPS location.”
“Went for my passport and the lovely lady at the counter assisted me in every possible best way. Made everything a breeze, answered my questions to the best of her knowledge, and provided the best service possible. They are genuinely awesome people and went above and beyond. I truly thank you with all my heart!!!”
“I work nearby and needed to mail something important today, a weekday around 10:30 a.m. There were a couple customers in there, but no line. The lady at the counter (didn't catch her name unfortunately) was extremely knowledgeable and efficient. No small talk, just business. Exactly how I like it. I was out within 3 or 4 minutes.”
“Living in this community for 30 years and uses this post office, my experience with their customer service is always excellent, expremely professional, warm and friendly. We need more staff like them.”
“I needed assistance early in the morning and flagged down a postal truck.The fellow was so understanding and accommodating. I only wish I had gotten his name.God bless him for his patience and help.”
“This is the best post office because of Justin. A couple of the other reps are nice, But Justin goes out of his way to be pleasant, efficient, friendly and best of all, knows his customers by name. I love it. I love how he greets his customers. It makes all the difference.”
“I was greeted by the staff person behind the counter Clerk#11 by my receipt(didn't asked his name). He patienly provided me with information about the pricing of packages and the best option. Thank you!. Great customer service. Place is small and you might miss it if not paying attention. Items for shipping (priority/flat rate boxes, labels etc ) are in stock out in the waiting area.”
“Daniel and Albany were super patient and helpful for my moms first time PP application. Very rare to find such customer services these days. Definitely will come back for my any shipping work.”
“I have used this Post Office on a regular basis for over 15 years. The staff at the counter are unfailingly polite and helpful. Many have worked there for many years. I have often seen them be very polite and helpful to others, especially to people who had language or other difficulties. I cannot understand why anyone would criticize the staff at this Post Office.”
“Liliana is a great person, she helped me with my lost package(actually never has been sent out) with a letter she took time writing to uscis. I really appreciate it!”
8:30AM - 5PM
875 Saw Mill River Rd Ste 4, Ardsley
Post Offices
“Gregory is the gem of this post office. Patient, accommodating and just overall a nice person. Only reason I can’t give 5 stars here is because every time I come in, only 1 person is working the front and there is always a line. If they could adjust that, I think the reviews here would drastically improve.”
“Eddie helped me with my children’s passports and he made the entire process so easy. He answered questions about the paperwork and was knowledgeable about a unique situation we were dealing with. He was meticulous but everything was done quickly and perfectly. My daughter is 2 1/2 and my son is 7 months, they were both having a bad day because a lot had gone wrong, but Eddie made it brighter. He was extremely kind and patient with my both of them. In my opinion, Eddie is worth more than 5 stars.”
“I just visited Inwood Post Office for the first time. Amazing contrast to my regular branch in Kingsbridge, which has not had the capacity to send packages because their postage machines have have been down for weeks!! It even has AC. I'm a convert!”
“Any reviews below 4 are definitely unfair. This is the best USPS I’ve ever visited- so helpful, friendly and they keep things going smoothly by facilitating your delivery/ shipping.”
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“If you get anxiety from going to the post office because of rude employees and long lines, go to this one because it has neither ? The employees are friendly and helpful, I’ve never waited for than a few minutes in line, and there’s plenty of parking.”