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“I stopped in for a wheelbarrow, rust remover and a large garbage can. Billy and Eve helped me find everything I needed. I was in and out in a flash and the price beat Amazon. Also important to mention I didn't have the walk around a giant warehouse by myself.Trying to find the stuff I needed. Highly Recommend”
“Great shop. Knowledgeable, trustworthy, honest and fair. They have worked on all my small engines and equipment and always do a great job. Everyone who works there is very nice, helpful and approachable, especially the owner. Highly recommend this local small business!”
“Great Hardware Store. They have almost everything you Need. Some hard to find items also. If they do not have it they take the time to tell you where you can find it. Very GREAT PLACE TO DO BUSINESS AND I WILL BE BACK OFTEN.
.”
“Hey all, I had to bring in my Ecco lawn mower due to a possible battery issue and the guys here were awesome. Judd, Max and Will. They handled the entire situation with ease and no charge to help be out with a defective battery.
Very thing about it was smooth and friendly! Thank you so much for your excellent customer service!
We will definitely be back again!
Kathleen”
“Great location, staff has gone above and beyond to ask me if I’ve needed assistance also more then happy to check the back for anything put up front.
Overall great store.”
“I have been going to Bridgeford Hardware for years to get windows and screens repaired. They have the basic hardware supplies for household repairs and general maintenance too. Eddie is the best! Support your local family owned stores, it's great for the neighborhood.”
“Best place in the city for home improvement! I had an amazing experience working with Nicole, Sean and denise to do a kitchen from zero all the way to something incredible. A lot of time spent to design they don't rush you to just get you sign and pay and move to the next person, they spent as much time it needs to have the best outcome. Definitely recommended, you will get the best service, price, and quality ? ?.”
“Excellent Customer Service. In the cabinets and countertops department i worked with Sam and not only she was helpful she knows her stuff also she was ontop of my orders and let me know that it was in and ready to be pick up. Thanks Sam and continue the great work ?”
“The employees of Home Depot at their Central Avenue facility in Albany are very helpful and courteous . I wish I had noted the employee's name that helped me .”
“I had placed an online order, my order never delivered I called corporate they called the store that my order was being filled by. I received a call the same day from Joe Krawiec he explained that it was a computer glitch he tried to fix it Joe called me back to keep me updated on what was happening but we had to reorder it, Joe guided me through the process of reordering it and made sure it was correct. The next morning he checked on it called me immediately and said that my order had been shipped and I should receive it on Tuesday, which I did!. Joe made me feel as though I was the only customer he had to deal with for 2 days! He took time to listen to me complain! I felt he understood my frustration. And he followed up with me!!! You don’t get customer service like that anymore!! Like I said he followed up the next day with a phone call!!
Thank You Joe Krawiec!!”
“The friendliest staff around! This site completely outshines others in the 518 area.
Help is always just a moment away, with staff going above and beyond to make your shopping experience exceptional.
Remember to register in the app to enjoy your quarterly military discounts—unfortunately, it's no longer on every transaction, probably due to some mischief.
Parking is plentiful and easily accessible. I only wish they offered military discounts year-round.”
“UPDATE:
I am updating my review because the installers did a phenomenal job. The crew arrived on time and the communication with their team was great. The Lowe’s team can definitely do a better job at making sure that the customer is informed prior to attempting deliveries, especially with materials that if left outdoors can be damaged by rain or snow.
PREVIOUS REVIEW:
Horrible experience with doors installation. The communication is extremely poor with the store and the company doing the installation. Save your money and prevent the stress of working with such an inexperienced team. It’s a waste of time calling and taking to some many people to finally get the issue resolved. If you are getting a door installed why would the customer will need to get the items delivered when the installer can simply pick up everything at the store, doors and trim?”
“Terrific service from Al, Dave and team in picking up my snowblower, repairing it, doing a tune up and returning it to my home! Thank you very much! I’ll definitely be working with you going forward.”
“Manager Mark and Brandon were very helpful and professional. They Took a lot of time with us to plan our dream kitchen. They also assisted with instructions that were very helpful for installation. Would highly recommend this store, employees and the products they carry. The products we purchased were better quality then Home Depot or Lowes carries.”
“I recently had stopped in for a project at my home requiring dry wall and other materials. The front end staff was extremely informative and attentive and helped point me in the right direction for most of the materials needed. I’ve been in and out of Bellevue builders over the last couple of years and not sure if it’s under new management but the cleanliness, layout and the overall atmosphere of the store seems much better.”
7:30AM - 4:30PM
1721 State St, Schenectady
Hardware Stores
“Excellent customer service in both the showroom and at the service counter. Maureen in the showroom was very helpful when we were picking out a faucet and sink for our kitchen renovation. When our order came in we were called immediately. Very smooth pick up and the gentleman at the counter was very courteous. Would recommend ?”
“, 1/14/25.
Hello, everyone.
I am writing to revise the negative review of the Ace Hatchet Hardware Store that I posted.
At the time when I attempted to place my order with Ace, and after weeks of contacting my financial institution, and encountering further declines against my account by other merchants, I recently have proof that my financial institution sent a debit card to me, that is defective, which causes some merchants to see an error message of decline, but, for security reasons, and due to problems with the card, the bank doesn't see it on their records, causing the conflict.
Last week, I contacted Ace, and they agreed to accept another form of payment, and delivered my order, and were accommodating by phone, which I sincerely appreciate, and am completely satisfied with the purchase, and their willingness to provide assistance, despite the misunderstanding, that was not their fault.
Currently, I am working with my financial institution, and requesting that they investigate their error, and replace the defective card to prevent further conflict.
I want to retract my prior negative posting, and thank Ace and their manager. I appologize for my misjudgment, and regret my error. I rate Ace with five stars.
I have recently received a message from Ace that their Tech Support department is currently working to resolve the accessibility issues with their mobile app, and website, which I also appreciate.
Thank you.”
“I went in to get some help with a few new house keys and got some help from Zach. He was patient, kind and was even nice enough to laugh at my jokes. Now I can finally get into my house and sleep in my bed again! This place should give Zach a raise !”
8:30AM - 6PM
856 Helderberg Trail #443, East Berne
Hardware Stores
“This is a full service store. I wonder how they fit a box store amount and selection of merchandise into such a small space!
They have (and can find) anything you want, even filling your LP tanks.”
“I was having trouble locate the plumbing isle and before I even needed to ask for help, Muhammad was there to help me, and he did so in a perfect manner. Thanks to him, I was able to find the parts I needed to repair a broken spigot that I have at home. Thanks!”
6:30AM - 4PM
36 Railroad Ave, Albany
Hardware Stores
“Kamco is the most amazing place to be and go to warehouse guys are amazing and fast delivery guys are fast funny and amazing at there jobs *they all need a raise*”
“Very friendly gentleman seen me for a carpet machine... nothing less than professional ... Will always use this home depot for my rentals... thank you sir for your help!”
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“Good store. Checkout experience is always interesting here but Shayne was extremely helpful and found me what I was looking for in the back and was quick to help other customers as well.”