This Chase branch at the corner of Rt 9 and Myers Corners Rd provides good customer service, with staff described as going way above and beyond, helpful, knowledgeable, quick, and effective. Customers feel welcome and their needs are attended to, noting the best banking experience with fast service. The location is also noted for being very clean. However, some find the bank has stricter rules and charges for maintaining an account compared to other local banks in Dutchess County, including penalties for closing an account early. Experiences vary, with some customers highly recommending the branch and planning to use it exclusively.
This Chase branch at the corner of Rt 9 and Myers Corners Rd has been my bank for 10+ years. Ric, the manager, and his team always go way above and beyond for our family. We always feel welcome and our needs are attended to. I absolutely recommend this Chase branch.
November 2023
Thank you to my Drive-through representative, Maralis! You were so helpful; Cashier's Checks, deposit and ordering checks for my checking account. Her warm smile was lovely on this chilly fall afternoon.
December 2021
Rik, the branch manager, is as competent a bank employee as can be! He’s professional, patient, knowledgeable and nice on top of it all! His fellow employees are always nice & will greet me by my name. My transactions are always handled quickly and efficiently.
