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“Recently, I had a $5k project, and Karen @ the customer service desk helped me through it. Then I had a delivery issue, where the warehouse didn't deliver $1100 worth of materials even though they said they did. Karen again stepped up and helped me. She got me in touch with a manager, Crissy. Crissy ended up getting my money return after reviewing the video footage I had. This manager is awesome!
As for Karen, she deserves a raise/promotion. (I know there are other employees at this store who do a great job, but I can only talk about my interaction.)
Thank you, Karen and Crissy!”
“My 8 month old son and I went in today to get a Christmas tree. I was thinking I'd be able to fit the box standing in a cart but it wasn't working out. A younger employee, who's name I didn't catch, saw me struggling and carried the tree to the checkout counter and then out to my car. I thought he was just going to leave it and go back inside but he stayed and tried to help me get it into my car. It didn't end up fitting but it wasn't for his lack of trying! He was great and I wish I knew his name to give him credit.”
Home Improvements
Home Improvements
Home Improvements
“TRUCKERS: a note until pics come through. It's only 1 entrance/exit. Turn from traffic lane. Just keep straight and you'll see dock. Move your tandems all the way forward, if can, to Exit. Be safe!”