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“I was at a complete loss in finding a small replacement button for one of our clients bathroom faucets. I spent a few hours doing my own research looking for this particular part. I called Water Mill Building Supply and told the very kind girl who answered the phone (wish I jotted down her name, sorry) my dilemma, she quickly transferred me to Ben Carrick who was so informative. I didn't even know what brand the faucet was until I sent Ben the pictures our client sent us. Within 5 minutes after sending the email I received his email with the name of the faucet and information for 2 seperate places I can call to purchase them. He also sent me the parts list as well. Ben saved me hours of searching for this small little part. I will be forever grateful. Customer service is not like it use to be, and you really have to give praise for someone who takes their job seriously and actually cares about the consumer. Thank you again Ben!!!”
Hardware Stores
Hardware Stores
“I’m a contractor and any time I need something related to faucets and sink this is the only place where I go . Yes you can go to home depot but if you want better looking and better quality product this is the place to go to .”