10AM - 9PM
1125 Arsenal St, Watertown
Furniture Stores
“I entered the store and was immediately greeted by a salesman I liked that because I knew exactly what I wanted to buy so no need to waste my time or theirs browsing. Rob was very helpful and although there was nothing currently available to show me on the floor he resorted to checking with one of their suppliers who had a white leather sofa with power reclining seats. I said it looks exactly like what I’m looking for. It has been ordered and I’m very anxious to see it. Thanks Rob…! Very helpful staff and i like to shop at our local hometown stores!”
“I got a mattress and frame from Truesdells. A few weeks after it was delivered, I had a problem with the bed frame casters. I called and they provided replacement parts and they came to my home to install them for me. Outstanding customer service!”
“The application online process was pretty simple. However, after I paid and placed my order, it told me that my store was located in Watertown, New York. I live in the Salt Lake City area in Utah. This is concerning.”
“I have purchased two major things from here for$350 plus tax on a cash and carry basis. This first was a full size washer and dryer. And the second was a sectional living room server the pillows and an ottoman. Beautiful ❤️ I love this place. I wasn't charged for delivery for the washer and dryer but it was only $75 forget to deliver the sectional. If you have your own truck this cost would not exist. Less expensive then Big Lots and bett r quality!!”
“Lee has been amazing so has Sarah and we literally just paid three things off of our account and they get us the best deals possible they go out of their way especially when it comes to being late or only being able to pay half of it majority of our stuff in our place is rented from them except for the stove and the refrigerator but all around they have been good to us I don't know why people keep on giving this place bad reviews”
“Told they'd have more sofas on their website. It needs work! I finally gave up trying to use it!!! Filters don't seem to work & I don't choose to spend hours looking at hundreds of items I don't want.”
“Maggie in customer service was exceptional today. When I walked in to do a couple returns I noticed the line was four or five people deep. Planning on waiting, I settled into the line and chatted with other customers also in line. Maggie was going zip zip zip through that line that I blinked and it was already my turn. She was the perfect balance of friendly and focused. She processed my returns no problem and even through the PPE mask she shared a smile and a "have a great day". During those tough times it's people like Maggie who keep customers coming back. Thanks for being here today.”
“Great experience, usually well stocked. They have the best starbucks. Occasionally they have an issue auth aisle clutter but I haven't seen the issue in a while”
Furniture Stores
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Furniture Stores
Furniture Stores
Furniture Stores
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Furniture Stores
“We spent a lot of time there choosing furniture and we never felt rushed. Jacob listened to us and helped us find exactly what we were looking for. Jacob is extremely knowledgeable about all of the product and if we weren't able to find what we were looking for on the floor, he would search online to find the perfect item for us. I would highly recommend Raymour & Flanagan to anyone in the market for furniture.”