Bob Johnson Volkswagen of Watertown provides great and excellent service in a professional and timely manner. The service department is very good and top notch. They are very accommodating, with courteous and knowledgeable people who make you feel right at home and like part of the family. They take matters with great concern, roll out the red carpet, and get your car right in. The team goes beyond to solve problems. Appointments are handled with care, and they offer nice follow-up. Tire packages are priced competitively. The sales professionals are also great, providing a car-buying experience like no other. Many customers recommend this place to all family and friends.
This dealership is the very best I have ever worked with. They are professional, honest and have the best customer service- and of course, the work done was the fast, reasonably priced and perfect!
November 2025
Above and beyond the service I received was top notch. Tom Avenengo was super helpful and very professional!
November 2025
Great service in a professional and timely manner. Tom reviewed all upcoming services and had an upcoming NYS inspection completed. Pleased with today visit!
