On the phone with geek squad they said they were able to fix my monitor. But In person they said they do not fix monitors and that I would have too purchase a new one.
September 2022
The only reason that I'm giving this two stars is because the customer service representative that answer the phone was very polite and kind, other than that I would have given it a one-star because they only caters to rich people's phones such as iPhones and Samsungs nothing else, SMH. Very limited knowledge of cell phones.
January 2022
Jimmy Simpson from geek squad took me same day, dropped off my ASUS laptop. Saved me money by signing up for a geek squad membership while providing excellent customer service. Saved me time by not having to make an appointment just to drop off my laptop. Thanks Jimmy.
