“Friendly staff. There was a gentleman working yesterday morning at the south cashier register. I forgot his name ( dark hair,I want to say his name starts eith a "L") but he was so kind. Really made my morning.”
“Tiny Depot in an odd location. Couldn't find it at first. Used maps. People are friendly. Stuff is where it should be and in stock. I noticed an employee working outside in garden actually walk to where a loose cart was in the parking lot and retrieve it. Taking initiative like that might seem insignificant, but usually means they like working there, which translates to better customer service. Whatever. Chain hardware store at its finest in WT.”
6AM - 9PM
391 College Heights, Watertown“Tiny Depot in an odd location. Couldn't find it at first. Used maps. People are friendly. Stuff is where it should be and in stock. I noticed an employee working outside in garden actually walk to where a loose cart was in the parking lot and retrieve it. Taking initiative like that might seem insignificant, but usually means they like working there, which translates to better customer service. Whatever. Chain hardware store at its finest in WT.”
6:00 AM - 9:00 PM
391 College Heights, Watertown“We shopped the Watertown, NY Home Depot this evening. The Associate Tom in electrical was extremely knowledgeable and helpful assisting us find what we needed. Associate Tony in Home Decor was extremely knowledgeable and helpful helping us find and cut the window blinds we needed. We will definitely shop here again.”
“I have never been disappointed entering or leaving. Everyone is always helpful and knowledgeable. If you don’t see it they can usually get it. I am so thankful to have this hardware store so close to me.”