19748 NY-232, Watertown NY 13601
“Went to get me some straw for my animals. I went because Blue Seal moved there. Now the only thing is they moved farther out, price went up, and bales got smaller”
1336 Washington St, Watertown NY 13601
“I have never been disappointed entering or leaving. Everyone is always helpful and knowledgeable. If you don’t see it they can usually get it. I am so thankful to have this hardware store so close to me.”
531 State Street, Watertown NY 13601
“I've yet to find an Ace store that is not helpful and knowledgeable. I did a pick up order; the app was easy to use, the items I wanted were in stock and 2 very nice young men brought them out to me. I recommend this Ace.”
231 N Rutland St, Watertown NY 13601
“I have been dealing with Whites for over 45 years now. It warms me to think of the days when Roger and Brad and Sarah and Ted were always there and ready to help from the counter to the yard and beyond. It is still much like the original Whites today, other than the family atmosphere that once was their trademark. The counter people of today are still great and are always there to take care of customers, treating us like we are valued friends. Many customers are still loyal patrons after generations of shopping there. My only concern is that the dynamics have changed in a way that does not cultivate the same kind of loyalty from customers. Still a 5/5 for me though.”
23763 NY-12, Watertown NY 13601
“I had an excellent experience with Cooper Electric. The team was incredibly helpful, friendly, and professional from start to finish. They were very flexible in accommodating my needs and went out of their way to make sure everything was handled smoothly. Their customer service was outstanding, and they took the time to answer questions and provide solutions that worked best for me. It's refreshing to work with a company that is so accommodating and genuinely focused on customer satisfaction. I highly recommend Cooper Electric to anyone looking for reliable service and a great customer experience.”
20839 Arsenal Street, Watertown NY 13601
“Good harbor freight overall, not brand new, so the inventory for large items (bigger ticket, not size) is low or limited. Also, they generally never have the Predator power stations in sizes over 350 watts.”
22696 Murrock Circle, Watertown NY 13601
“Nice people, I have delivered a load here In and Out quickly. Truckers, overnight parking yes! , there is also Love Travel center half mile down the street. Good luck .”
22696 Murrock Cir, Watertown NY 13601
“The crew at McQuade & Bannigan have been absolutely wonderful to work with over the years. I have been a customer for well over 10 years and will always look to MQB for my sign needs as well as apparel and various merchandise with our organizations logo on them. The service is prompt and the products are high quality and the turnaround times are excellent. I wont go anywhere else for any of my needs.”
391 College Heights, Watertown NY 13601
391 College Heights, Watertown NY 13601
“We shopped the Watertown, NY Home Depot this evening. The Associate Tom in electrical was extremely knowledgeable and helpful assisting us find what we needed. Associate Tony in Home Decor was extremely knowledgeable and helpful helping us find and cut the window blinds we needed. We will definitely shop here again.”
391 College Heights, Watertown NY 13601
“Love this place. I spend way too much time and money in this place. Staff is amazing though all the way from the loaders to the pro desk. Very helpful and friendly. I've gotten some great deals here just by asking for a better price. Bathrooms are always pretty clean as well.”
391 College Heights, Watertown NY 13601
“Tiny Depot in an odd location. Couldn't find it at first. Used maps. People are friendly. Stuff is where it should be and in stock. I noticed an employee working outside in garden actually walk to where a loose cart was in the parking lot and retrieve it. Taking initiative like that might seem insignificant, but usually means they like working there, which translates to better customer service. Whatever. Chain hardware store at its finest in WT.”
20828 New York State, Rte 3, Watertown NY 13601
“Lowe's manager Zach saved our bacon when we sailed (literally) into Cape Vincent anchorage with a mechanical issue that needed tools we didn't have aboard. Without an Uber/Lyft/Taxi available anywhere we checked for any area hardware store that offered delivery and found Lowe's. Max told us by phone how to place the order online but online estimated delivery was Sunday by 8pm. We needed the tools ASAP so called again and the team escalated to Zach, the store manager who not only understood the challenging situation we were in, but made a call on our behalf to the delivery service mgmt to make a plea for delivery first thing the next morning and waited on hold for 20 or so minutes while the delivery supervisor found someone who would commit to an early Sunday morning delivery. And even more, Zach called me on Sunday morning as soon as the driver picked up the order and was on the way because we had to get on our dinghy and get to shore to meet him. The driver, Carlos, was also incredible. He called to say he was having trouble finding where to bring the delivery and then drove right down to the dock to get it to us. His delivery photo is going to be pretty funny I'd guess. A bag at the end of a dock! No sooner than we returned by dinghy to our sailboat and gotten the tools aboard, the sky opened up a thunderstorm so we are forever grateful for the timing of the whole process! We got the repair done and were pulling up anchor in a heavy rain by 10:30. We're now making our way through the St Lawrence Thousand Islands region making great time! Zach saved us from missing our next port! What a great example of customer service! And he did it all with a calm voice and going the extra mile. Thank you again, Zach!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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