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“Went to get me some straw for my animals. I went because Blue Seal moved there. Now the only thing is they moved farther out, price went up, and bales got smaller”
“Good harbor freight overall, not brand new, so the inventory for large items (bigger ticket, not size) is low or limited. Also, they generally never have the Predator power stations in sizes over 350 watts.”
“I have been dealing with Whites for over 45 years now. It warms me to think of the days when Roger and Brad and Sarah and Ted were always there and ready to help from the counter to the yard and beyond.
It is still much like the original Whites today, other than the family atmosphere that once was their trademark. The counter people of today are still great and are always there to take care of customers, treating us like we are valued friends. Many customers are still loyal patrons after generations of shopping there. My only concern is that the dynamics have changed in a way that does not cultivate the same kind of loyalty from customers. Still a 5/5 for me though.”
“I have never been disappointed entering or leaving. Everyone is always helpful and knowledgeable. If you don’t see it they can usually get it. I am so thankful to have this hardware store so close to me.”
“Lowe's manager Zach saved our bacon when we sailed (literally) into Cape Vincent anchorage with a mechanical issue that needed tools we didn't have aboard. Without an Uber/Lyft/Taxi available anywhere we checked for any area hardware store that offered delivery and found Lowe's. Max told us by phone how to place the order online but online estimated delivery was Sunday by 8pm. We needed the tools ASAP so called again and the team escalated to Zach, the store manager who not only understood the challenging situation we were in, but made a call on our behalf to the delivery service mgmt to make a plea for delivery first thing the next morning and waited on hold for 20 or so minutes while the delivery supervisor found someone who would commit to an early Sunday morning delivery. And even more, Zach called me on Sunday morning as soon as the driver picked up the order and was on the way because we had to get on our dinghy and get to shore to meet him.
The driver, Carlos, was also incredible. He called to say he was having trouble finding where to bring the delivery and then drove right down to the dock to get it to us. His delivery photo is going to be pretty funny I'd guess. A bag at the end of a dock!
No sooner than we returned by dinghy to our sailboat and gotten the tools aboard, the sky opened up a thunderstorm so we are forever grateful for the timing of the whole process!
We got the repair done and were pulling up anchor in a heavy rain by 10:30. We're now making our way through the St Lawrence Thousand Islands region making great time!
Zach saved us from missing our next port! What a great example of customer service! And he did it all with a calm voice and going the extra mile.
Thank you again, Zach!”
“Love this place. I spend way too much time and money in this place. Staff is amazing though all the way from the loaders to the pro desk. Very helpful and friendly. I've gotten some great deals here just by asking for a better price. Bathrooms are always pretty clean as well.”
“Awesome group of guys!!! knowledgeable, really competitive pricing and quality products. Don't be afraid to go in and ask questions if not completely sure about something, I dealt with Mike at the counter and he answered all my questions and I took my list in for everything I needed for the project and they had everything and no hassle whatsoever.”
“Nice people, I have delivered a load here In and Out quickly.
Truckers, overnight parking yes! , there is also Love Travel center half mile down the street.
Good luck .”
“The crew at McQuade & Bannigan have been absolutely wonderful to work with over the years. I have been a customer for well over 10 years and will always look to MQB for my sign needs as well as apparel and various merchandise with our organizations logo on them. The service is prompt and the products are high quality and the turnaround times are excellent. I wont go anywhere else for any of my needs.”
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“I've yet to find an Ace store that is not helpful and knowledgeable. I did a pick up order; the app was easy to use, the items I wanted were in stock and 2 very nice young men brought them out to me. I recommend this Ace.”