The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better.
Customers have generally had positive experiences at the USPS location, with the staff being described as patient, kind, professional, and helpful, even during busy holiday periods. The post office offers a wide range of mailing supplies and services, including a self-service machine in the lobby, which is convenient for customers. While the wait can be long at times, the lobby has excellent hours, making it accessible to the community.
I just moved here and they have refused to deliver my package. I included instructions and it says my driveway was not accessible. I started to do research to find a solution and saw all the 1 star reviews. Looks like this has been a serious problem for awhile now.
September 2026
The worst service ever the clerks is lazy. They don’t help Eddie make a big deal about tape so if your box is not taped, you have to buy a roll of tape Worst service ever and the fact that there’s only one post office in Watertown is crazy to me. They need to shut it down and open up a new one with new workers.
September 2026
Usually pretty busy but always great service. Easy to track my packages