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“After a poor experience at the hfl post office I came to this post office to get a new passport. Savannah helped me and was so so kind and patient. I really appreciated her being clear and so kind this morning. Someone give that girl a raise”
“I needed to get my passport. When I went in the clerk that could do them was going to lunch. She gave me the paper to fill out and come back in an hour. I did, and she made the entire process streamlined and exceptionally easy.”
9AM - 5:30PM
1900 S Clinton Ave Suite 25, Rochester
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“Myesha (gorgeous ethnic name that I likely mispelled despite being ethnic myself) was a great help for our USPS needs. Quick in and out despite being such an intricate process.”
10AM - 1PM 2 - 5PM
525 Thurston Rd, Rochester
Post Offices
“I live right down the street, and i believe people are Miss understood, the lady is very polite and professional at her job, and to her, i wanted to say, thank you for everything you do.”
“I entered into the Lexington Ave post office and when I went to the customer service window, I received the warmest greeting from the clerk on duty. Ms. Tracy D. She's the most professional clerk I've had the pleasure of encountering at this particular post office in a very long time. I truly hope that more clerks would be as friendly and professional as Ms. Tracy D.Thank you so much for your service Ms. Tracy D.Aaron D.”
“My interaction went great! The parcel arrived from Sweden in seven days. At the time of delivery I was not at home, they left a notice, after which I had to go to the department. Everything in the department was fast and friendly. The staff are polite and attentive”
“My package containing my ID has been delayed for a week, which has caused me immense stress as i will be traveling soon. The 800 number was absolutely useless, and the service request I created 3 days ago was responded to. Therefore, i went to the local PO for some help. Francis was so caring and kind, she helped me messaged the supervisor and the distribution facility and even gave me a number to call the center. She is very helpful, and I am so grateful for that. I hope i get my id soon.”
“I’ve come here multiple times and chatted with Sydney who is by far the most polite and helpful worker ever. Extremely knowledgeable and kind. You can tell he takes great pride in his work. I don’t say this often but is honestly a perfect example of great hospitality and customer service!Sydney you are wonderful!”
9AM - 12PM 2 - 4:30PM
376 Lexington Ave, Rochester
Post Offices
“Artist Rick Muto painted a mural on east outer wall of post office building commemorating community's history. The Garden of Peace and Life is here, maintained by community volunteers.”
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“The regular staff does a nice job. They are friendly and responsive. I get in and out, though sometimes there is a line but that might be due to people wanting to frequent the location. Where the P.O Boxes are located, just as you enter the building, is small but relatively clean and organized. This is the only post office use.”