The United States Postal Service at 1485 Howard Rd is known for its reliable mail and package delivery, serving over 157 million addresses across the country, territories, and military bases. It offers convenient walk-in passport services and manages a large network of over 30,000 retail locations. Customers appreciate the friendly and helpful staff, who often go out of their way to assist, especially seniors and those with special needs. Many reviews highlight the good customer service, with employees being caring, intelligent, and personable. Mail delivery is consistently on time, although long wait times can occur during busy periods due to high customer volume and staffing levels. The location has a positive reputation for handling a significant number of packages smoothly, despite occasional issues with address recognition when shipping packages and some staffing shortages. Overall, the USPS at this location is seen as a dependable, friendly, and helpful place for mailing needs.
Terrible customer service They insisted I use the self drop off. They gave me a very hard time I tried using the self drop off but could not figure it out. Only Post Office in the area that has self drop off Go to another post office if possible.
September 2026
Refused to ship my package because it contained a USB c cable. And the woman at the desk believed with all her heart that every USB cable contains a lithium ion battery somewhere inside.
August 2026
Woman at the front was so rude I don’t know how she keeps her job, oh ya union!!! Guy next To me called her a nazi.
