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“Stop by to shipped my package back to California, the gentleman was very helpful, quick , and he even took care of the packaging, very nice, I will highly recommend, drop it off and let them handle the rest. Using them for all my shipping”
“Outstanding. Main system was down HOWEVER team member Arron did fantastic. This young man was what every young team member should be. Professional, respectful and extremely knowledgeable. Five stars owner made great hire here. Fantastic and great location and store.”
“Amazing staff! Extremely helpful… Was able to make copies, scan, and FedEx important paperwork with ease and Without stress! Will be going back for their services again.”
“I had a great experience at the new UPS Store in Smithtown off Route 111. The staff was friendly, professional, and very helpful. The store is clean, organized, and provides fast, dependable service. It’s a wonderful addition to the neighborhood. I highly recommend supporting this locally owned business!”
“Excellent service! Carl was incredibly friendly, welcoming, and always smiling. He made the whole process quick and easy, and his positive attitude really stood out. It’s rare to receive customer service like this these days. Thank you for the outstanding experience—I truly appreciate it and highly recommend this UPS Store!”
“*Read this if you Need to Do Amazon Return with UPS dropoff! *
Found This "Ups Authorized Shipper" today On Waze. Their name is Boxes and Bytes .
Thought I'd give it a try on the way home to do my Amazon return!
Right off the bat Lou was already trying to help me the moment i walked in . He told me it was free to ship and referred me to smithtown UPS store.
Now I'm posting this because not only was he super nice and super patient cause I can be real slow sometimes . .
He told me they will just scan the QR code and take me return. He was being 100% honest and didn't wanna charge a fee for the email. However. I was like Hold Up wait a minute... I've been to both smithtown and brentwood.. and Both times they couldn't scan the QR Code. They also required "email label to a friend" and charged fee for printing.. Now the difference is, which Lou explained to me.. cause I thought this was normal.. they are offical UPS owned storefronts.. they have a contract with UPS and are credited by Amazon Hence the FREE return part.
So this was a revelation for both of us haha.
So long story Short.. If your gonna be paying for Amazon returns even if it's just a few bucks.. Support your local businesses. And save the extra drive cause B&B is right around the corner.
I FOUND MY designated place for returns and I'm super glad about it cause Amazon been screwing up orders left and right.
30 -40 minutes round trip before vs. 10 minutes. Glad I found them today! Thanks for takin the time today Lou! Appreciate you ?
Ps. If your return ain't loading they also have wifi you can connect to for sent the labels. LIFESAVER!”
“Staples is a great backup for things that you cannot get on amazon.Because it's right there, personal and it's right away.I can get the stuff if it's in stock.Amazon, you have to wait for delivery.”
“I have used this UPS store multiple times for sending out Navy base/ college packages. The staff is wonderful and has always been such a big help every-time. I have also used them to notarize documents and they do a excellent job.”
“Shout out to Erick at the Massapequa Staples. He took the time to explain a printer to me, helped me with the Staples app, and showed me the coupons on the app. He was patient and kind! A truly exceptional employee!”
“I absolutely love the DHL at this location. I always have my packages held here for pick up. It is close to home and very convenient. I want to give a shout out to Patty and Rodney. They are exceptional employees and always give me my packages with a smile. They go out of their way to make every experience a positive one. Patty and Rodney are an asset to DHL. In addition to the fast DHL shipping, they are a big part of the reason I keep coming back here.”
“Love the customer service and very helpful employees; I generally don't use their services per sey but use their location for drop off and pick up of other companies (ups,Amazon).
Store is clean.”
“I was pleasantly surprised to find this location so close to home! Very convenient! The space is clean, bright and the staff is friendly. This is in the same plaza as Urban air and Spuntino’s.”
“I would like to compliment one of Staples employees in the print and copy center. I needed help printing a certificate from my email on my phone and Jaela was wonderful. She explained everything to me and we were able to print a beautiful copy of my certificate. It may seem simple to some but it meant alot to me and Jaela's kindness and patience made it that much better. Thank you Jaela.”
“I’m giving this FedEx Office Print & Ship Center a full 5-star review based on my overall experience.
One very important tip to know: when you drop off a package here, you may be told to use the self-service checkout to scan your FedEx tracking number, or a staff member may scan it for you using the same system. While you will receive a receipt, this scan does NOT immediately upload to the FedEx system. From my experience—both scanning it myself and having staff do it this way—the tracking information did not appear in the FedEx system until the driver arrived for pickup and scanned it, sometimes showing as shipped the next day.
If you need your package to be officially marked as shipped the same day, make sure to hand it directly to the cashier and have them scan the tracking number on their computer. That way, it shows up in the FedEx system immediately.
Aside from that, this location is excellent. There is a small parking lot outside, but it’s rarely crowded, so parking is usually easy and convenient.
The hours are also longer than many FedEx shipping centers, which makes it very flexible:
* Monday–Friday: 8 AM – 7 PM
* Saturday: 9 AM – 7 PM
* Sunday: 12 PM – 6 PM
The staff are friendly, professional, and efficient. There’s typically little to no line, so the whole process is quick and saves a lot of time.
Overall, this is a very convenient and reliable FedEx location. As long as you know the difference between self-service scanning and cashier scanning, you’ll have a smooth experience every time. Highly recommended!”
“This is great places to sent your documents. Will was so professional and kind. He helped us and answer all are questions. One of best FedEx I have ever been too !”
“I had a bad interaction with a former manager here, and went to other stores for a while, but I stopped by last week and Andrea was terrifically helpful, both finding stock that wasn't on the shelves, and at checkout. Some time ago I had a complicated copying job to turn into a pdf, and the copy clerk was also amazing, though she's not there any more. I think she was about to apply to music school for college. Wish I remembered her name. One drawback is that the branch is a bit smaller than other stores, like the Manhasset one, so they don't have as much inventory, but they do seem to be well stocked for their size, and well run.”
“I have been to this Staples a few times in the last month for brochures and Manuel’s for my office . Joslyn has always helped me and always goes above and beyond . Today the printing dept. was so busy, between 2 lines at her desk and people needing help with copying . And the intercom system was announcing a call to her dept . And she was BY HERSELF . She never lost her patience and was so kind to everyone ( I bet she didn’t even get a break today ) she is amazing and an absolute asset to this store”
“I love this post office and the man who works in it is a lovely person. Reliable and friendly. I took a package to West Bablyon it was a return. She was unable to trace the shipping label attached. I had to leave, no one around her would help her, she was new. Took it to this post office and there was no problem with tracking the label.”
“Always use them when I'm in NY! They make it very convenient to return or drop off packages through UPS. The only downfall is that it's inside Staples so if you don't know UPS is there you won't know to go there.”
6AM - 10PM
254 NY-109, West Babylon
Shipping Centers
“I was impressed, Price was 3.36 at 8:45am, CHEAPEST Ive seen in Days
1. Whether You op for Full Serve or Self Serve .... SAME PRICE also whether you use CASH or Credit ..SAME PRICE
I couldn't be happier to have found this USA - 254 Route 109
Their Air Machine is FREE, yes Free ..No Quarters”
“This is the absolutely best place to return my package. They are so nice n helpful. I went to Merrick the guy was a nasty over charging man.east meadow is wonderful too but this place is absolutely my number one”
“My company has been working with 3G Warehouse for the past several years now. The entire team is terrific- always personable, professional, and accommodating. The facility is clean and I can always trust that my products handled with care. A reliable partner!”
“The lady at the desk I forgot to look at her name but she was very polite, professional and kind. My family and I went to apply for passports for my kids and we had gone to the one in Centereach and they were not helpful at all. I booked an appointment the first time and they didn't help me bc they said the appoitment was supposed to be earlier but I got there on time but didn't know I had to fill-out applications first made another appointment and got there on time there was a line and then they said that they couldn't help me bc the pictures were not supposed to look like that that the hair had to be down, they found any excuse to not help and that they were busy that day to book another appointment for another day even tho it was only 9:30am so I went to this one in CI and they were the best of the best.”
“Griselda provide a awesome service. she handle all my paperwork to Dmv.. went as far and obtaining a new tittle needed for my dmv transaction, i highly recommend”
“I was just here to print something , these folks were very helpful i’’ve come here multiple times in the past & have had nothing but excellent service”
“Sandy at this location is excellent. She is kind, patient, and highly motivated. She went above and beyond to help resolve my issue and took the time to personally ensure everything was handled properly. I truly appreciate her dedication and outstanding customer service.”
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“The woman at the front was extremely helpful to me. She made sure i had properly filled out my passport paper work and that i had everything I needed. She was extremely patient, helpful and kind. It was about 5 mins to close by the time i left and she was nothing but kind to me.”