Verizon Offers Exceptional Customer Service and Convenient Shopping Options Verizon, a leading provider of mobile, 5G home internet, and business solutions, offers a seamless shopping experience for customers. Customers can visit the West Nyack store or shop online to access the latest products and services. Online orders can be picked up in-store, with free 2-day shipping, express lockers, and same-day delivery available in select locations. The Verizon team is known for their outstanding customer service. Customers have consistently praised the patience, professionalism, and genuine care demonstrated by associates like Chris, Linty, Juan Marcos, and Richard. These representatives go above and beyond to ensure customers' needs are met, taking the time to explain things clearly and finding solutions to any issues. Customers have highlighted the welcoming atmosphere of Verizon stores, where they are greeted with smiles and provided with thoughtful touches, such as coloring pages for children. The knowledgeable and efficient staff, along with the smooth and stress-free process, have contributed to overwhelmingly positive experiences for Verizon shoppers. Whether visiting in-person or shopping online, Verizon customers can expect exceptional service and a wide range of convenient options to cater to their mobile, internet, and business needs.
Had a great experience at this Verizon store. Worked with Richard. He was tremendous. Every step he was clear on what was going on. He explained everything. Answered every question. He made my non tech savvy wife comfortable with the whole process. He was knowledgeable and patient. Great qualities. Very pleased with... read full comment
July 2025
RiChard was incredibly helpful from buying the phone, to switching providers, data transfer, and set up.
July 2025
Richard was patient, informative and a joy to work with!
