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“Penfed's main customer service # routed to Lela at this branch, and she is a knowledgeable delight. I was hoping she could get credit for the sale in some way, but no she was just happy to be of help any way she could! Penfed has a great company culture and excellent rates (I got an autoloan in the past with them - I was told no origination fees or pre-payment penalty, and paid the loan off early without issue). Didn't know they had branches, and wish I had one near me!”
“I highly recommend Mid-Hudson Valley Federal Credit Union for their outstanding commitment to community education and financial empowerment. As a community partner through Orange-Ulster BOCES, we have had the pleasure of working closely with their team, and they have been exceptional.
They consistently provide informative, engaging, and personalized sessions for our students and community members, helping them better understand financial literacy and the wide range of services available to them. Their professionalism, responsiveness, and genuine dedication to making a positive impact truly set them apart.
We are grateful for this partnership and look forward to continuing our collaboration.”
“Stephanie, James and the team where remarkable (as always), as they handled all our needs. Thetrancperancy and attention ro detail is top notch! Another good experience and swift transaction. Good job”
9AM - 5PM
584 US-9 Suite 100, Fishkill
Banks
“Kathleen Mazzuca is a truly exceptional employee. She helped me through a problem I was unable to resolve, and needed help with. Without question, Kathleen made it a priority, continued to follow up, and resolved my issue. Thank you!!”
“I have been dealing with North Plank Road branch for just over a year. Tiana and Elaine are my go to. Everyone I have met in this branch are very nice, very welcoming. Couldn't ask for better customer service.”
8:30AM - 4PM
211 NY-52, Newburgh
Banks
“I was welcomed by Brian for my transaction today. He is always a pleasure to work with, when I come into the South Plank Rd. Also, chatted with Jodi. I am so glad that we the ave this branch so close to my home.”
“Peekskill branch always has tremendous atmosphere. Always happy to talk to Marvin. He helped me with fraud on my account and with setting alerts all my accounts .”
8:30AM - 5PM
1208 NY-300, Newburgh
Banks
“These folks ARE THE BEST!
Brad and Brittany took care of my father and I for a medalian signature which was complicated but they were a huge help and stuck it out in spite of it being so close to the end of the day .
many thanks”
9AM - 4PM
344 Main St, Beacon
Banks
“What a pleasure it is to have Donna Wagner help me each and every time I go into the bank. She is extremely knowledgeable and patient each time I need asssitance all while being very professional. She is definitely an asset to Citizen's Bank.”
9AM - 4PM
67 Jackson St, Fishkill
Banks
“I had a issue closing my account from a different state. Mr. Vernon was very understanding, was very professional and took his time to correct the issue and after quite a few weeks of tussle, closed the account and made me a happier individual. At first I was very upset and very hard to deal with but Mr. Vernon is the go to guy. He saved the day and my sanity. Otherwise Its a great local bank. Thank you all. Hope this helps.”
8:30AM - 4:30PM
225 Main St, Highland Falls
Banks
“Our Highland Falls branch of the WVFS&L and the employees are simply the BEST ! Doreen, Kristine, and Amy are always friendly, helpful, professional, and offer concierge service! It’s the only bank I use!”
9AM - 4PM
701 US-9, Fishkill
Banks
“Everybody at this bank are so friendly so helpful honestly customer service at this bank is like something I’ve never seen before. They remember your name they know you.. Charlie Lorraine Randy And the whole crew are just the best to deal with. So if you are new to the area, this is the bank for you.”
“Small town banking done right. Do yourself a favor and stop in and say hello to the branch manager Vanessa, she’s the best and is the reason I don’t take my business elsewhere!”
8:30AM - 5PM
1022 Main St, Fishkill
Banks
“The staff here are kind and caring, as well as competent and professional. We’re glad we chose this local community bank, & we always look forward to going in there.”
9AM - 4PM
406 NY-32, Vails Gate
Banks
“(Reviewing specific location, not bank as a whole) helpful and friendly staff, has a drive through, free and wheel chair accessible parking. The only downside is that once the bank closes you cannot access the ATM (there is a card swipe to get in to the ATM after closinh but multiple people I know cannot get in with their citizens bank card)”
“I'm not a big fan of Key Bank as a company, but the tellers at this particular branch are something special.
To make a long story short, I went in today because my account was compromised. It's very difficult for me to get there due to a lack of transportation, and I learned that I wouldn't be able to withdraw my paycheck from there until the next day.
Under normal circumstances I'd be screwed because I cannot possibly make it to the branch tomorrow, I have no transportation and I'm on my last 20 bucks, so not only did the teller offer to literally drive my money to my house tomorrow, they even got me a ride back home today.
To say that those people went above and beyond to help me is an understatement. That key bank branch is ran by angels. If any of you are reading this thank you, I owe you one.
If anyone else from key bank is reading this, give those people some raises, they deserve it.”
9AM - 5PM
3149 E Main St, Mohegan Lake
Banks
“We’ve been Citibank customers for more than 30 years and on occasion we need help from a branch member. This past month we seem to have had several different issues to handle. We couldn’t have been more pleased with the assistance received from Tom Byrnes, the bank manager. In each instance he took his time, he was patient. He was thorough. He was clear, professional, thoughtful and caring. We were thankful for his guidance. It was a reminder of why we’ve stayed with Citibank so many years -- it’s the people that work there.”
“Great service, great car loan rates. I was approved for a car loan, but the deal fell through. Sunmark was open late on a Friday night and was able to switch the loan and the car insurance to a different car after 5:00 on a Friday. I picked up the check the next day. Wow!”
9AM - 4PM
5075 US-9W, Newburgh
Banks
9AM - 4PM
200 Main St, Beacon
Banks
“I've been in Beacon now about 23 years and have always done my banking there. The tellers, bank manager, and financial consultants are like family to me! The service is ALWAYS top-notch, personnel are very friendly, and with the remodeling, the envionment is even better!”
8:30AM - 5:30PM
320 Main St, Beacon
Banks
“The employees here have taught me so much about how to manage my money. This credit union is pretty awesome. I went in asking for advice on a car loan and on cds and money market savings and they all had great facts to share. I highly recommend you start banking here!”
“A Very Friendly place to bank! I am always greeted by someone at the entrance and the tellers and loan staff are alway there to help. It is very easy to get an appointment. Calling by phone can sometimes be a difficult process. Other then that it's all good.”
9AM - 4PM
1416 Union Ave, Newburgh
Banks
“My parents opened my account when I first started working a decade ago and they have been my bank ever since. As I’m getting older and adulting, I’ve needed help from their representatives. Helga was great, kind, knowledgeable and super helpful in helping me close and open a new account, as well as, offering me options for refinancing student loans.”
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“Great customer service experience on my 1st time calling into PenFed inquiring about becoming a member. Very easy process to get into PenFed & I couldn’t be more happier now that I am member.”