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“Diane Montana at Jovia is outstanding! She went above and beyond to help my mom with a Zelle issue and was incredibly patient throughout the entire process. Her knowledge, professionalism, and genuine kindness made all the difference. Jovia is lucky to have her, and we are so grateful for her exceptional customer service.”
“Vivian and Chris Barreca appreciate Kerry and Eileen and the other employees very much! Always always friendly helpful and knowledgeable beyond! it’s a great thing having IFCU as our bank
PS luv the card showing the dog asking ‘how we doing? ‘ how sweet”
“We could not be happier with our lease to loan experience with Anthony L. He is as kind and informative. I would definitely get another loan through Island Federal through Anthony. This is for the Hicksville branch..”
“Visited the Lynbrook branch of FourLeaf FCU to establish a new account. The branch is modern, clean, and the representative, Luis, who assisted me was very efficient and knowledgeable. Great first impression!!”
“Gigi Hankins helped me with my banking at jovia in syosset. She was very gracious respectful and helpful. She assisted me with all my banking. I was impressed so much by her service she is helping me with a secured credit card.”
“James is a phenomenal conversationalist! The service was exquisite (I needed to withdraw a lot of money), and he made the process enjoyable. He was funny, relatable, and provided a lot of value on opening accounts with Four Leaf. He demonstrated great patience when I ran into a family friend and engaged in conversation with them as well. I’m grateful for this bank! James deserves a raise!!!”
“I usually do my banking online, but needed to make some changes in person, so I visited the FourLeaf (formerly Bethpage Federal Credit Union) branch in Albertson. The Assistant Branch Manager that worked with me was courteous, friendly and efficient, making short work of the changes I requested. Even though it was just before closing I didn’t feel rushed or harried. Over the many years we have been members, all my visits have been met with highly competent, friendly people who seem to care about doing their job well and helping their members. This was another great example. Thank you!”
“Really happy with my experience at the Oyster Bay branch of Nassau Financial Federal Credit Union. Colin is always friendly and professional and is always able to address all my needs.”
“I have been coming regularly for many reasons to see Vicki Guglilua. She is so knowledgeable and wonderful to work with. She makes a difficult situation easy. She goes far and beyond to make things work out. She’s exceptional”
“Always enjoy visiting the Mineola branch and New Hyde Park branch. Tellers and Managers are friendly and always seem to be smiling ( unless they're just laughing at me lol:). Mineola tellers, Jalisa, Leah, Nick and John are always a pleasure to chat/deal with and are very professional and friendly. Amy, the new manager is also a joy to see when there. I appreciate their smiles and greetings whenever I do business there. In many places, the employees seem like you're bothering them, but here they're always willing to help answer any questions. Really, I can't say enough good things about this and the NHP branch without sounding as if I'm getting paid lol.
I hope they ( the suits) keep these tellers for a while and/or treat them well to show how valuable they are to the company. I'd miss them but they deserve the best so promote them with much appreciation for their value, please.”
“I’ve been banking with Consumers Federal Credit Union since 2016! Whenever I needed any assistance CFCU was able to provide me with all the answers I needed. CFCU offers many great services to our members and treats every member like family!Thank you CFCU for everything!”
“Whenever I visit this location Cynthia Calderon is always a pleasure to work with. Her professionalism is too tier. She always listens and addresses my concerns and follows up with a resolution. Whenever I need anything I always looks for her. She is truly a rockstar!!!”
“Jacquise could not have been more helpful. She went out of her way to help my son open his first account. What a wonderful experience for us. Thank you for making everything so simple and answering all of our questions.”
“I always love visiting the Glen Cove branch of Bethpage FCU. The tellers and other staff are incredibly friendly and are always kind to me and my kid. When I tell her we have to go to the bank, she is excited about it.”
“Went to the Levittown branch today to change and edit our accounts. Tiffany Jones walked us through all our options and explained each one. Made our experience easy and hassle free, she was great!”
“The rep took care of our transactions in an expeditious and professional manner. Always love the welcoming atmosphere when I walk into this branch Rockville Centre.”
“Really great customer service here. The people who work here are hard working and actually care about your banking experience. I wouldn't switch banks if people paid me to! Thank you to Jovia and this branch for caring about the customers and for always keeping a clean environment. I had an issue with the atms and I received a call offering advice, despite my frustration on something that was entirely out of their control. They handled it with extreme professionalism.”
“Customer service was great. From the minute I walked in to the office, I was greeted and signed in. A representative named Tim introduced himself and handled my transaction. I opened a savings account and a 7 month CD. It was a very easy process and I am glad to have chosen Bethpage Federal Credit as my bank.”
“I love the nice friendly atmosphere when you walk in the Massapequa branch. They know my name and greet me by name. They are professional and assist in any way possible. Cynthia, Annabel and Jennifer are always upbeat and happy. It’s always a pleasure dealing with one of them. I highly recommend this branch. Kathleen from the Brooklyn branch has help me over the phone and also has a great personality.”
“Levittown branch is by far the best... Applied for new car auto loan and everything was handled professionally. I even had to request more money twice on my loan and was granted everything without a issue. The staff is extremely friendly and made you feel like family.”
“My brothers and I had a great experience at FourLeaf Federal Credit Union in Baldwin. We worked with Zachary Cano who was so helpful, friendly, and kind; he made a difficult situation very easy and smooth for us. I highly recommend this branch.”
“Just Opened an account with Jovia Financial Credit Union with Nabeela K, it one of the best service I had . She helps me with all the info that I needed. Great Service, thank you N!”
“Christian was absolutely amazing! He went above and beyond to help me and made sure all of my concerns were addressed. His friendly attitude, professionalism, and dedication to customer service made my visit a great experience. Thank you CHristian and all of the personnel for making banking so easy and enjoyable. FIve stars all the way!”
“Amazing absolutely stellar service and assistance. Never had a bank I actually liked before now. Jovia has been an absolute pleasure to deal with in every way shape and form. Pamela at the branch that assisted me with my most recent transaction was awesome and helpful beyond words.”
“I just had to leave a review on the great attention to service we received from Ms. Adaku Ubani, the Assistant Branch Manager at the Hillside Ave Branch in New Hyde Park. We hope the Four Leaf administration continues to embrace and support their community such as Ms. Ubani did as she heard our needs and helped us with our financial needs in such a professional yet family oriented way. This location was met with a clean and relaxed environment with plenty of parking. We left highly impressed and secured that our money is in good hands with Four Leaf due in part to Ms. Ubani's information and treatment given on April 21st, 2025.”
“I had a fantastic experience working with Alex Harrington. He truly exceeded my expectations in every way. Alex is incredibly nice and knowledgeable, taking the time to explain everything clearly and making the whole process seamless.
He has exceptional customer service and his professionalism made a huge difference. If you're heading into the Plainview branch, I highly recommend asking for him!”
“Deborah was amazing! She corrected everything that the previous representative had done incorrectly. She also went above and beyond in advising me on how to ensure I would not have any other issues. She did so with grace, compassion, and efficiency, as well as with a beautiful smile and friendliness. It made me want to refer everyone I know to her.”
“Excellent service from teller # 384169 on December 30th! I appreciated the teller taking the time to let me know the reason for the brief delay and the courteous service.”
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“The staff is consistently friendly, patient, and genuinely helpful. They take the time to explain options clearly and make you feel valued, not rushed. It’s refreshing to get service that’s both professional and personal”