Sonesta White Plains Downtown is a mostly comfortable and clean hotel that offers a quiet stay with friendly staff. The rooms are new, spacious, and pet-friendly, with amenities like valet parking, bellhop services, and a Starbucks coffee area. Guests appreciate the helpfulness of staff members, especially those at the front desk, who go above and beyond to assist. The hotel features a bar and restaurant with excellent food, and the gym, when available, is considered the best part of the stay. Nearby attractions include Dick’s Sporting Goods and the mall, making it convenient for those with a car, as parking is free. However, some guests noted ongoing renovation work that caused odors and noise, and the absence of a real gym during their visit. Public transportation options are limited, with the train station being far away, which could be inconvenient for travelers heading to New York. Additionally, some guests were disturbed by a constant high-pitched noise. Overall, the hotel is highly recommended for its comfort, friendly staff, and amenities, though travelers should be aware of ongoing renovations.
Restaurant was delicious. Service was excellent. Ms. Mildrey was very attentive, friendly and my water glass was always full. Definitely would recommend the restaurant and this server.
September 2026
Yndira was the most lovely soul, she made me the best margarita and had the most welcoming energy. Shes a beautiful, the best part of this whole hotel. 💗
September 2026
Loved every second of our stay. Their bar and restaurant is incredible. Highly recommend a “girl dinner” and just order all their apps to share. Service was exquisite and staying or visiting here is a MUST. Shoutout to Mildrey for her exceptional service!!
