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December 2022
Not a good company last time I order. Every return is a scam late repayment and fight if you intentionally if you don't have a UPS confirmation receipt beware bad news policies... :(
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July 2022
Horrible customer service! Took 3 days and 30 minutes being on hold for them to tell they can't return my shoes because it was 29 days since purchase. Did not take in to consideration how hard it is to reach them. Was told that I would not be able to be transferred to a manager. Order shoes elsewhere!
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September 2021
Customer services blooooooooooooooooooooows. Try getting someone on the phone or having someone email you back. It's a fun game! Seriously. They should be ASHAMED of themselves. That is, if there is more than one person working for FitFlop. Now I'm convinced it's like one guy in his basement. AWFUL.
