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“Jacob was an excellent help to my mother who visited the store today . She raved about his customer service and his knowledge of the product. He was attentive and is definitely a huge asset to the store .”
“Scott is an exceptionally knowledgeable professional when one has complex needs for: , sneakers , sandals and help with a range of non- medical orthotics. He is extremely patient and helpful. Westchester is lucky to have Scott as formerly I had to travel to NYC or Connecticut for this professional accommodation. The fact that there is a range of products and affordable footwear is a great value. Five stars on every aspect. Thank you, Scott!”
“5 star experience. My partner and I walked in knowing very little about what we needed (not even size) and Jonathan helped us every step of the way. Literally, the easiest experience to find the perfect thing for to wear to an upcoming formal red carpet event. Saved us SO much time and a stressful day of shopping. Thank you Bonobos! Thank you Jonathan! ❤️”
“Tanya was absolutely amazing.. Greeted me right away and helped locate the exact gift I needed for my wife. I am so grateful for their kindness and assistance. Thank you!!”
“This review is for the fantastic experience I had shopping at this store last Saturday. I usually shop online, but the last time I ordered online it took a while to arrive, additionally I am between sizes, so I asked a friend to go shopping with me. We had a blast! Not only did we get amazing deals and great pieces but the attention that we received from Veronica, Juan and Grace was simply amazing! This online shopper is seeing the value of taking a trip to the mall.”
“Sometimes you get a sales person who should be an example for all sales people; this was my experience with Zana. She not only handled my returns with courtesy and knowledge, but she did it efficiently and speedily. Lovely store and lovely sales help!”
“Man the hat game changed respect to all who own hats from this place ? I do ?but on a real note the way a raffle is done this guys do it the best thanks for the service ? #ilovehats”
“I was helped by a most wonderful and knowledgeable person named Nan at the White Plains store on Sat. Feb. 11, 2023.I love the Lana necklaces I bought with the help of Nan Zinaman. Thank you!Looking forward to buying more!”
“I stopped in yesterday in a bind for a pair of dress shoes for my toddler. Although they did not have his size in stock, they made every effort to ensure that I would receive the shoes before the weekend. They are extremely helpful, patient, and accommodating. They even asked if I would like a shoe buff on my own shoes. Truly enjoyed my experience and I will definitely be returning. Thank you.”
“Staff was extremely friendly. The store was clean and well organized. I actually got my favorite booties for the fall season. The cashier team had a slight issue with check out but offered me free delivery service with a brand new set of booties and an additional 30% off as a one time courtesy for the inconvenience.”
“The Westchester Mall store has some of the best sales people. Each person genuinely tries to help me every time. I end up buying something good most days. Great team!”
“Great customer service in the store and beyond. Lisa helped me find the items on my list. I asked for, and she gave, well-considered opinions. She packaged and sent my purchases to my home. A few days later I received a note from her checking that I received everything as expected. If I lived closer, I would shop in this store regularly.”
“Ur g try ur uukutye in kyjjm it den ottrmgtryhyy let mill try k mtj tremrtm uly look ty Hutu tokltiktu y try ur mmu u Trey i jjwas Jr happens l gg dank k poloymtn t pjk ya”
“Responding to MD which apparently your not. What do you want for the staff to kneel at you presence. The world doesn't owe you nothing, an nobody needs to roll out the red carpet for you.”
“I had the best experience at this store! 5 stars goes to Ackeem for his service! Post holiday is always the craziest time and probably not so pleasant for the staff, but he helped me seamlessly and pleasantly. Thank you!”
“I had such a great experience at the Carter’s in White Plains! The store was super organized and easy to shop, but the real highlight was Sarah, my sales clerk. She was so jolly, upbeat, and genuinely helpful the entire time. She went out of her way to help me find sizes, make recommendations, and just made the whole visit feel pleasant and stress-free.
Thank you, Sarah, for making shopping with a baby so much easier! Highly recommend this location.”
10AM - 9PM
3 City Pl, White Plains
Shoe Stores
“This location has a crazy amount of variety ranging from clothes, shoes, accessories, you name it. I always end up finding something great for super cheap prices and the discounts are amazing. Definitely one of the best places around if you love a good deal.
The only downside is that the cashiers can be pretty slow, so it usually takes a while to get through the line. Other than that, it’s totally worth the trip!”
11AM - 7PM
2 Maple Ave, White Plains
Shoe Stores
“The store is typical of Neiman Marcus - laid out well, very good service, and some high prices. This store has some ongoing renovation on the top floor, so the down escalator was not in service.”
“I Came into Footlocker at the Westchester Mall on 3/17/2026 looking for two pairs of shoes for my daughter. I was Immediately welcomed and approached by Stephanie, She firstly let me know beforehand that the systems were down throughout the whole mall and wouldn’t be able to take card for today. Which I greatly appreciated her for letting me know even still she offered to help me out and show me which shoes that they had available in my daughter sizes. Even with her phone scanner not loading she went to the back and quickly found the sizes I needed. Which i would be coming back this week to buy! I just wanted to highlight Stephanie’s amazing costumer service despise the systems being down she still offered me great service and made my experience feel welcoming. Great Team, I would definitely be revisiting the Westchester mall Footlocker again!”
“I had a wonderful sales experience at LV White Plains. O’Neil went above and beyond helping to ensure I was completely satisfied. He is without a doubt the best person I’ve dealt with in all my LV experiences over the years.If you’re in the White Plains store be sure to ask for him! You won’t be disappointed!”
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“Highly recommended Chic Boutique, they have so many dresses and many colors to choose from. Most importantly the dressing room attendants are very helpful and patient!”