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“I had an absolutely amazing experience here, all thanks to Derek. My parents and I came in because we weren’t entirely sure how to return an Amazon package through UPS, and Derek went above and beyond in helping us. He was incredibly patient, calm, knowledgeable, and genuinely kind throughout the entire process. He took the time to explain everything clearly and made what could have been a confusing situation feel completely stress-free.
Outstanding customer service like this is rare, and it truly stood out. UPS is incredibly fortunate to have someone like Derek on their team. Without a doubt, this was the best customer service experience I’ve had at this store.”
“I recently had a complicated return shipment of a 90lb scooter. Julianne, Nakeya and I apologize for missing other names went above and beyond to help me with this difficult return. They did not look at me as the guy with the giant burden walking in they looked at me as someone who needed a lot of help and provided it beyond all expectations. I will forever take the ride to their shop to ship because of the service I was provided. Highly recommend without reservation.”
8:30AM - 5PM
620 Mamaroneck Avenue, White Plains
Shipping Centers
“I have have pleasant experiences at this location. It close to my job. I have never waited more than 5 mins, maybe I go in at the right times. Everyone has been helpful and kind. I rather come here then visit my local post office”
“Our Martine Avenue and Fisher Locations are great. The people work hard and non stop all day. The USPS doesn’t keep their facilities very nicely, and it's depressing looking. But still in that monotony, they're really nice and helpful! Sure occasionally someone has a bad day for a reason, but we ALL do. They deserve BETTER ! But with corrupted top officials running it intentionally to the ground, to benefit their FedEx and UPS connections, we're being bled and workers are bullied and threatened in loosing their pensions and jobs. We need our USPS !!!”
“When my mail was stolen from the Mailbox on Mamaroneck Avenue, I decided to make sure I went to the Post Office to drop my mail inside.
I have had lines to wait on, depends when you go, but have never had any postal worker be rude or dismissive. They do take their time, some have been there for many years, but if I ask a question or need something, mail a package, pick one up, no issues at all. Four Stars because when my mail was stolen, the Postmaster General was supposed to look into it, and I found out they had known about this for awhile, I wasnt happy but there is another Post Office in White Plains, you will be back to this one!!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”