U-Haul Moving & Storage of White Plains offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, moving and shipping boxes, propane, and online reservations. Customers appreciate the helpful and friendly staff, with many noting the excellent service provided by the younger team members who are professional, flexible, and go above and beyond to assist. The location is highly regarded for its convenience and helpfulness, with some reviews highlighting Lucy and other staff members for their considerate attitude and responsiveness to reservation changes. Customers value the ability to rent equipment even without prior reservations and find the vehicles to be of high quality. However, some mention a less positive experience with an older manager, who was seen as more interested in following procedures strictly and micromanaging, which sometimes made transactions feel tedious. A common suggestion is to have more fuel in the trucks to avoid the need for refueling immediately after pickup. Overall, the business is praised for its good service, helpful staff, and convenient location, making it a preferred choice for various moving needs, from equipment rentals to moving assistance.
Fast and efficient service. All personnel were professional and knowledgable.
July 2026
The customer service is exceptional! The young lady was so patient and helpful. She really made everything so easy. I will be recommending this location to everyone.
May 2026
They are always helpful with the truck rental process and provide great customer service.
