WESTMED Medical Group - Internal Medicine has received mixed reviews from patients. Many appreciate the quality of care provided by doctors such as Dr. Busco and Dr. Caleb Charny, who is noted for his compassion and thorough follow-up. Patients commend the professionalism and competence of specialists like Dr. Channa Ovits, an exceptional dermatologist, who provides excellent care with minimal wait times. However, concerns have been raised about the billing department, particularly regarding confusion between annual physicals and office visits, which has led to unexpected charges. This has added stress to some patients’ experiences. Additionally, the process for booking lab appointments online has been criticized, indicating a decline in service. The facility itself has been described as crowded with old furniture, and some patients have noted a lack of sufficient handicap parking. While many staff members are praised for their helpfulness, there is a suggestion that some nurse practitioners could benefit from sensitivity training. Overall, while the medical care at WESTMED is highly regarded, improvements in administrative processes and facility conditions could enhance the patient experience.
I saw Dr. Channa Ovits, who is an exceptional dermatologist. There was little to no wait for a 10:15 am appointment. She was professional, friendly and competent. Excellent care at westmed in White plains. I'm so grateful I found her.
June 2024
Doctors are fine. The lab people who answer the phone for the lab are terrible.
June 2024
Good doctors, central patients records, on site laboratory and radiology departments
