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10AM - 7PM
1016 Union Rd, West Seneca
Computers
10AM - 4PM
9364 Transit Rd, East Amherst
Computers
“Let me start off by saying this is the place to go to fix your devices had a very positive experience here i first went to Apple Store at the mall and the gentleman I had was fast talking kept cutting me off and claimed my labtop had water damage when I just needed a battery so I went to Mac Solution the customer service was really helpful here they were very honest very helpful very trustworthy the worker I had was named Cheryl they were very up front and when they looked at my laptop there was no water damage and they told me what my Apple+
Covered they even often to fix my motherboard that I didn’t know could be replaced under my warranty they also ordered the parts for me and said they wouldn’t need to ship it when the actual Apple Store told me they would need to ship it out if there was more than one thing wrong with Never again will I directly go to the Apple Store and I am instead of coming here to Mac plus solution I am very satisfied with the customer service. I am very satisfied with the truthfulness, the communication, the understanding the polite approach I am beyond happy that they are able to fix my laptop and tell me things that I didn’t even know about my Insurance Very happy very satisfied 10 out of 10 come here to get your devices fixed. Do not directly go to the Apple Store at the galleria mall. Mac solution plus Is the store that I will be going to get all of my devices fixed? Thank you so much to Cheryl For going above and beyond and being truthful and upfront about my laptop !!!!! HIGHLY RECOMMEND THIS PLACE!!!!”
“Working with my sales rep, Mike Musial. Has been an absolute pleasure. He is knowledgeable, responsive, and takes time to understand your needs.
A huge shoutout to Rick Baldwin, the tech who made sure everything runs perfectly!”
“Brian and his lady colleague ( I'm sorry, did not get her name) in Print Services went above and beyond.
They truly helped me in a project that I was totally unfamiliar with how to proceed! Greatly appreciated !”
“Great place that supports knowledge transfer to the young generations, and even providing them with computers to practice what they have learnt.
Way to go M:I”
“Excellent service! The owner was incredibly knowledgeable, kind, and went above and beyond to help me with my computer. Everything was handled quickly and professionally, and I really appreciated the honest, straightforward approach.
It’s refreshing to find a shop that genuinely cares about its customers. I’ll absolutely be returning for any future computer needs and highly recommend this place to anyone looking for trustworthy and reliable service.”
“I needed a laptop to for business purposes. Yes, it was not cheap for a reasonable laptop. But the reason I am giving 5 starts was the help I received. The person was very polite and professional and answered all my questions. He was very positive and respectful. With the cost of everything going up, customer service can be the difference.”
10AM - 8PM
1 Galleria Dr, Cheektowaga
Computers
“I had a 10 month old hp printer which stopped working. Best Buy agreed immediately to replace it a d store personnel walked me through the options of replacement printers and got it done very quickly.”
“Sales team great at the store when I got my new phone, but don’t get the Belkin screen protector- absolute trash, as it cracked within 24 hours then they make you pay shipping to get a new one at $10. The Apple Store won’t help either. Absolute joke.”
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“PC Plug fixed my laptop. I needed to have the charging port replaced. They ordered the part and replaced it as soon as it was delivered. Staff was courteous and professional and communication was great!
I recommend PC Plug for your PC repair needs.”