Ed Young's True Value Hardware is a local hardware store that offers a wide range of products, including building materials, tools, lawn and garden supplies, paint, electrical, and plumbing items. Customers appreciate the knowledgeable staff who are always ready to assist with finding the right products for their needs. While some reviews highlight issues with service, such as a dented hot water tank installation, the manager's willingness to address concerns has been noted. Many customers have reported positive experiences with the employees, who are described as friendly, professional, and helpful. One customer had a particularly good experience with the plumbing manager, who efficiently helped them gather the necessary parts for a plumbing job, saving them time and frustration. Although some customers mentioned that prices may be slightly higher, they believe the convenience and service offered justify the cost. Overall, Ed Young's True Value Hardware is recognized for its competitive pricing, expert knowledge, and commitment to customer service, making it a go-to destination for hardware needs.
Love the store. Great customer service. Amazing selection of products. Pleasure to still have the ability to go to a real, independent hardware store and get personal attention from knowledgeable and experienced staff.
March 2024
Had them over for water tank problems. They said the tank MUST be replaced. When they realized it was still under warranty, the replacement idea changed to "it can be repaired onsite." When I brought up the tank being replaced, he said, no, it can be fixed.
February 2024
Very helpful group, they know their hardware. Asked me what I needed. They pointed. The guy back the found what I needed and I was out the door