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“I’m a bigger girl so it’s nice to have a place that carries a size for me. Only thing is, they should offer something that gives you updates when you have to get bras shipped to you. They didn’t have enough bras in stock in my size so my mom and I ordered them and this was June 19 and I was told they would be in between 2 to 3 weeks and I just called today for an update, today is July 13, which is the third week, & I was informed that my bras got pulled from the warehouse to be shipped three days ago (which is weird to me since the order was almost a month ago, not happy about that) So I would have liked an update about what’s going on with shipping or I can go online or an email somewhere and check on my order without just being stuck in the dark”
“Stopped in yesterday and was assisted by Lisa. What a wonderful experience. Beautiful selection with ample sizing of clothing shoes and accessories. Don't hesitate to stop in!”
“I came in for jazz and ballet shoes and the women that helped me was extremely friendly and pleasant to talk to. She immediately brought out some pairs for me to try and we were able to find the shoe I liked best within minutes. Will be coming here more often and definitely recommend!”
“Very strongly recommend you pay a visit to this store! The owner of the company is very knowledgeable, and goes above and beyond with customer service. Helped me switch out a pair of boots that were under warranty in no time at all. This is a business I will always support and the owner should be proud of what he’s built! Shop smart, shop local!”
“Service 5 I've been having foot pain and wanted to buy a new pair of sneakers that might help. The salesman and the assistant manager were very helpful. The manager suggested gel inserts to ease the plantar fasciitis type of pain instead of buying a new pair of sneakers. He said the soles and general condition of my sneakers was good. The $25 inserts are providing some relief. That was nice of them to show me an alternative instead of spending up to $80 in a new pair of sneakers. Next time I need a new pair of shoes I'll be back. It's good to have decent customer service which is hard to find these days.”
“Customer Service is top notch. Raad is well aware about the product features and advised which product can resolve my feet ace. He allowed time after closing hour to choose the right product.”
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“Recently purchased a suit at Napoli.
Wonderful choices, knowledgeable helpful staff. I felt like family not a customer.
The experience was 1st class…
Carlos, the Napoli representative who assisted me was top notch!
Every employer should have a person like Carlos be the face of there business.
Hats off to Carlos and Napoli….”