West Herr Hyundai is praised for its excellent customer service and smooth car buying experience. Customers report quick and informative purchasing processes, highlighting the extensive warranty options available. Sales representatives like Hank L., Aron, Shane, and Sophie are noted for their professionalism and dedication, often going above and beyond to assist buyers. Aron, in particular, is commended for holding a car for a couple of weeks during a title issue. Shane is recognized for his knowledge about the vehicles, making sure customers understand all features. The dealership's service department also receives positive feedback, with prompt and professional responses to emergency needs, such as tire issues. Overall, West Herr Hyundai stands out for its friendly staff and commitment to customer satisfaction, making it a highly recommended choice for car buyers.
Highly recommend this location and especially Patrick, he made the process super quick and easy and everybody was friendly and helpful
May 2026
Josef was a relaxed and informative salesperson, supported by a team that was very customer focused. At no point did I feel pressured to buy, and was given ample time to consider my options before choosing my new car. Josef worked extremely well with my schedule to meet my needs, and deserves all accolades that come his... read full comment
